Get ready to call
Florida Agency for Health Care Administration
Children’s Medical Services Health Plan
What you get
A Medicaid health plan focused on serious or long-term health needs. Ask whether requests are open.
- Who starts it
- You, by phone
- How it’s sent
- A phone call to 1-855-901-5390
- Your time
- A phone call
- Last checked
- Aug 27, 2026
Before you start, check you fit
- Your child is 20 or under.
- Current members move to Molina automatically on October 1, 2026; no new application is needed.
- Existing appointments, prescriptions and authorizations continue through the change.
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What to sayShort is fine. They will ask for what they need.
Hi, my name is [your name]. My child is being treated for cancer at [hospital]. I’m calling about Children’s Medical Services Health Plan from Florida Agency for Health Care Administration. We’re hoping for a Medicaid health plan focused on serious or long-term health needs. [child’s name] was diagnosed on [diagnosis date]. What do you need from me, and what happens next?
Copying is the only thing this page does with your text. Nothing is saved.Phone number and hours ↗ Checked Aug 27, 2026Have by the phone
- Your child’s diagnosis and the date.
- The hospital’s name and your social worker’s name.
- Enrollment letter PIN plus Florida Medicaid or Gold Card number and the child's birth year for phone enrollment;.
What they’ll send next
- Call 1-855-901-5390 to request the parent-based clinical screening or rescreening; a treating physician may instead use the physician-attestation route.
- Confirm that the child is Medicaid or KidCare financially eligible and under age 21.
- If already enrolled in the CMS Plan, no new application is required for the automatic October 1, 2026 transition to Molina.
After the call
Keep enrollment letters and confirm the effective date; current CMS members should watch for Molina transition mail before October 1, 2026. If you have not heard back in two weeks, write and ask whether it arrived.