Get ready to call
Georgia Medicaid
Non-Emergency Medical Transportation
What you get
Free rides to covered medical appointments, treatment, pharmacies, or equipment services, with approved gas reimbursement in some cases. Open now.
- Who starts it
- You, by phone
- How it’s sent
- A phone call
- Your time
- A phone call
- Last checked
- Aug 27, 2026
Before you start, check you fit
- Long-distance, border, and out-of-state trips may require additional approval.
- Long-distance, meal, lodging, gas-reimbursement, escort, and out-of-state rules require authorization.
- Routine rides generally require three business days’ notice.
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What to sayShort is fine. They will ask for what they need.
Hi, my name is [your name]. My child is being treated for cancer at [hospital]. I’m calling about Non-Emergency Medical Transportation from Georgia Medicaid. We’re hoping for free rides to covered medical appointments, treatment, pharmacies, or equipment services, with approved gas reimbursement in some cases. [child’s name] was diagnosed on [diagnosis date]. What do you need from me, and what happens next?
Copying is the only thing this page does with your text. Nothing is saved.Have by the phone
- Your child’s diagnosis and the date.
- The hospital’s name and your social worker’s name.
After the call
Record the trip confirmation and call the broker immediately for cancellations or schedule changes. For urgent care, explain that the member must be seen on the request date and treatment cannot wait until the next day. If you have not heard back in two weeks, write and ask whether it arrived.
