Written by a parent, not a doctor. Nothing here is medical advice.

Set up the ask

HUGS

Airfare Assistance

What you get

Airline travel for your child and family when treatment requires a trip to Oahu or the mainland. Ask whether requests are open.

Who starts it
Your care team
How it’s sent
Through your care team
Your time
One conversation with your care team
Last checked
Aug 26, 2026

Before you start, check you fit

  • Your child is 21 or under.
  • Four flight legs per family per year, subject to funding.
  • HUGS pays the airline directly.
  1. One thing to do: ask your care teamThey send it. You give them what they need.

    HUGS takes requests from your care team, not from families. Copy this message, or say it at the next visit.

    Hi [social worker’s name],
    
    Could you send a request to HUGS for us? They offer airline travel for our child and family when treatment requires a trip to Oahu or the mainland, and it has to come from you. Their page is here: https://www.hugshawaii.org/s/HUGSAirfareReferralForm.pdf
    
    Tell me what you need from me and I’ll bring it to our next visit. Thank you for everything you do for us.
    
    [your name] · [phone]
    Copying is the only thing this page does with your text. Nothing is saved.
    Their program page ↗ Checked Aug 26, 2026

    What to bring to the meeting

    • Your child’s diagnosis, the hospital’s name, and what you need help with.

    What happens next

    • Ask the child's hospital or clinic social worker to open the official HUGS Airfare Referral Form and confirm that other airfare resources have been explored.
    • Complete the referring-agent and institution fields, document other resources explored and their status, and record the financial-hardship response.
    • The referring social worker reviews and signs the referral.
    • Before transmission, the social worker calls HUGS Family Services at 808-732-4846 to confirm the current submission route because the form prints a fax number but no explicit return instruction.

After your care team sends it

Confirm receipt with HUGS Family Services. Ask whether funding is available and what booking information HUGS needs next.

Full record, as published