Get ready to call
Maryland Department of Health
Medicaid Non-Emergency Medical Transportation
What you get
Non-emergency rides to covered medical care when you have no other transportation. Ask whether requests are open.
- Who starts it
- You, by phone
- How it’s sent
- A phone call to 443-523-1722
- Your time
- A phone call
- Last checked
- Aug 27, 2026
Before you start, check you fit
- Trip reservations and escort rules vary locally.
- Transportation is a last resort and locally administered; escorts, mileage, out-of-county destinations, and reservation lead times vary.
-
What to sayShort is fine. They will ask for what they need.
Hi, my name is [your name]. My child is being treated for cancer at [hospital]. I’m calling about Medicaid Non-Emergency Medical Transportation from Maryland Department of Health. We’re hoping for non-emergency rides to covered medical care when you have no other transportation. [child’s name] was diagnosed on [diagnosis date]. What do you need from me, and what happens next?
Copying is the only thing this page does with your text. Nothing is saved.443-523-1722Example local intake; use the NEMT office for your own county.
Phone number and hours ↗ Checked Aug 27, 2026Have by the phone
- Your child’s diagnosis and the date.
- The hospital’s name and your social worker’s name.
What they’ll send next
- If requested for out-of-county travel, ask the provider to send the referral.
- Confirm approval, pickup, mobility/car-seat needs, and cancellation instructions.
After the call
Confirm the reservation and any referral before the cutoff. If you have not heard back in two weeks, write and ask whether it arrived.