Get ready to call
Massachusetts Department of Public Health
Care Coordination for Children and Youth with Special Health Needs
What you get
Help coordinating providers, benefits, and community resources for your child. Ask whether requests are open.
- Who starts it
- You, by phone
- How it’s sent
- A phone call to 800-882-1435
- Your time
- A phone call
- Last checked
- Aug 27, 2026
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What to sayShort is fine. They will ask for what they need.
Hi, my name is [your name]. My child is being treated for cancer at [hospital]. I’m calling about Care Coordination for Children and Youth with Special Health Needs from Massachusetts Department of Public Health. We’re hoping for help coordinating providers, benefits, and community resources for your child. [child’s name] was diagnosed on [diagnosis date]. What do you need from me, and what happens next?
Copying is the only thing this page does with your text. Nothing is saved.Phone number and hours ↗ Checked Aug 27, 2026Have by the phone
- Your child’s diagnosis and the date.
- The hospital’s name and your social worker’s name.
What they’ll send next
- Prepare the child's age, health needs, current providers and services, and the services the family is having difficulty obtaining or keeping.
- Call 800-882-1435 and ask for Care Coordination eligibility screening.
After the call
Record the coordinator's name, regional office, and promised next contact. If you have not heard back in two weeks, write and ask whether it arrived.