Get ready to call
Montana Department of Public Health and Human Services
Montana Medicaid Non-Emergency Medical Transportation
What you get
Transportation or reimbursement for trips to covered medical care. Ask whether requests are open.
- Who starts it
- You, by phone
- How it’s sent
- A phone call to 1-800-292-7114
- Your time
- A phone call
- Last checked
- Aug 27, 2026
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What to sayShort is fine. They will ask for what they need.
Hi, my name is [your name]. My child is being treated for cancer at [hospital]. I’m calling about Montana Medicaid Non-Emergency Medical Transportation from Montana Department of Public Health and Human Services. We’re hoping for transportation or reimbursement for trips to covered medical care. [child’s name] was diagnosed on [diagnosis date]. What do you need from me, and what happens next?
Copying is the only thing this page does with your text. Nothing is saved.Phone number and hours ↗ Checked Aug 27, 2026Have by the phone
- Your child’s diagnosis and the date.
- The hospital’s name and your social worker’s name.
What they’ll send next
- Follow the call center instructions for the approved ride or reimbursement and retain requested trip documentation.
After the call
Record the authorization details and ask what receipts or trip verification must be submitted. If you have not heard back in two weeks, write and ask whether it arrived.