Get ready to call
Nebraska Department of Health and Human Services
Medicaid Non-Emergency Medical Transportation
What you get
Rides or mileage reimbursement for medical care covered by Medicaid. Open now.
- Who starts it
- You, by phone
- How it’s sent
- A phone call
- Your time
- A phone call
- Last checked
- Aug 27, 2026
Before you start, check you fit
- Request routine travel at least three business days ahead.
- Cancer alone may not satisfy disability, SSI, Medicaid, developmental, caregiver, or level-of-care requirements; individual authorization and capacity rules apply.
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What to sayShort is fine. They will ask for what they need.
Hi, my name is [your name]. My child is being treated for cancer at [hospital]. I’m calling about Medicaid Non-Emergency Medical Transportation from Nebraska Department of Health and Human Services. We’re hoping for rides or mileage reimbursement for medical care covered by Medicaid. [child’s name] was diagnosed on [diagnosis date]. What do you need from me, and what happens next?
Copying is the only thing this page does with your text. Nothing is saved.Have by the phone
- Your child’s diagnosis and the date.
- The hospital’s name and your social worker’s name.
What they’ll send next
- Confirm the pickup details and any escort, accessibility, or urgent-trip arrangements with the plan.
After the call
Confirm trip details with the plan; email DHHS.MedicaidNEMT@nebraska.gov for program questions. If you have not heard back in two weeks, write and ask whether it arrived.