Get ready to apply
New York State Public Service Commission
HEFPA Deferred Payment and Bill Management
What you get
Help arranging payments on overdue utility bills, spreading costs, or changing a due date. Ask whether requests are open.
- Who starts it
- You
- How it’s sent
- PDF form, sent the way they ask
- Your time
- About 15 minutes
- Last checked
- Aug 27, 2026
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What their form asksA preview, so you can gather things first. Fill it in on their site.
Open the application PDF ↗ Checked Aug 27, 2026What the form asks for
Deferred Payment Agreement preparationCustomer Name; Service Address; Phone Number; E-mailAccount NumberCurrent Total Amount; Past Due AmountRequired down payment; Monthly Installment Amount; plan beginning and end datesExplain changed financial circumstances that affect ability to payHave ready
- Proof of income if requested to arrange the DPA.
After you send
Keep the countersigned agreement and pay current charges plus installments. If you have not heard back in two weeks, write and ask whether it arrived.