Get ready to call
Oregon Health Authority
OHP Care Coordination and Family Navigation
What you get
Help arranging your child’s specialists, treatment, transportation, equipment, and other services. Open now.
- Who starts it
- You, by phone
- How it’s sent
- A phone call to 800-562-4620
- Your time
- A phone call
- Last checked
- Aug 27, 2026
Before you start, check you fit
- Intensity and assigned navigator depend on assessed needs and the member's CCO or Open Card status.
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What to sayShort is fine. They will ask for what they need.
Hi, my name is [your name]. My child is being treated for cancer at [hospital]. I’m calling about OHP Care Coordination and Family Navigation from Oregon Health Authority. We’re hoping for help arranging your child’s specialists, treatment, transportation, equipment, and other services. [child’s name] was diagnosed on [diagnosis date]. What do you need from me, and what happens next?
Copying is the only thing this page does with your text. Nothing is saved.Phone number and hours ↗ Checked Aug 27, 2026Have by the phone
- Your child’s diagnosis and the date.
- The hospital’s name and your social worker’s name.
What they’ll send next
- If unresolved, contact OHP Client Services or Ombuds.
After the call
If unresolved, contact OHP Client Services or Ombuds. If you have not heard back in two weeks, write and ask whether it arrived.