Written by a parent, not a doctor. Nothing here is medical advice.

Childhood Cancer Lantern
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P.U.N.T. Pediatric Cancer Collaborative

Helping Hands

What you get

Help with rent, mortgage, utilities, car payments, repairs, or funeral expenses, paid directly to the biller. The amount isn't published. Ask. Ask whether requests are open.

Who starts it
Your social worker
How it’s sent
Through your social worker
Your time
One conversation with your social worker
Last checked
Aug 27, 2026

Before you start, check you fit

  • Assistance depends on social-worker prioritization and current funding.
  • Western New York service area only.
  • You need to show financial need.

  1. One thing to do: ask your social workerThey send it. You give them what they need.

    P.U.N.T. Pediatric Cancer Collaborative takes requests from your social worker, not from families. Copy this message, or say it at the next visit.

    Hi [social worker’s name],

Could you send a request to P.U.N.T. Pediatric Cancer Collaborative for us? They offer help with rent, mortgage, utilities, car payments, repairs, or funeral expenses, paid directly to the biller, and it has to come from you. Their page is here: https://puntpediatriccancer.org/programs/helping-hands/

Tell me what you need from me and I’ll bring it to our next visit. Thank you for everything you do for us.

[your name] · [phone]
    Copying is the only thing this page does with your text. Nothing is saved.
    Their program page ↗ Checked Aug 27, 2026

    What to bring to the meeting

    • Your child’s diagnosis, the hospital’s name, and what you need help with.

    What happens next

    • The medical social worker assesses the request and prepares the information required by the hospital's current P.U.N.T. process.
    • The medical social worker sends the request through the hospital's current P.U.N.T. route.
    • Respond to follow-up through the care team; do not send sensitive documents to an unverified general address.

After your social worker sends it

Confirm receipt and current timing through the treating care team. Do not send medical records, account numbers, or complete bills to an unverified general contact.

Full record, as published