Written by a parent, not a doctor. Nothing here is medical advice.

Set up the ask

Oklahoma Health Care Authority

SoonerCare Complex Care and Home Supports

What you get

Help coordinating complex care and arranging home services, including private-duty nursing and possible paid family caregiving. Ask whether requests are open.

Who starts it
Your care team
How it’s sent
Through your care team
Your time
One conversation with your care team
Last checked
Aug 27, 2026

Before you start, check you fit

  • Medical necessity, orders, caregiver qualifications, hours, and authorization limits apply.
  1. One thing to do: ask your care teamThey send it. You give them what they need.

    Oklahoma Health Care Authority takes requests from your care team, not from families. Copy this message, or say it at the next visit.

    Hi [social worker’s name],
    
    Could you send a request to Oklahoma Health Care Authority for us? Help coordinating complex care and arranging home services, including private-duty nursing and possible paid family caregiving. It has to come from you. Their page is here: https://eqsuite-ok.acentra.com/
    
    Tell me what you need from me and I’ll bring it to our next visit. Thank you for everything you do for us.
    
    [your name] · [phone]
    Copying is the only thing this page does with your text. Nothing is saved.
    Their program page ↗ Checked Aug 27, 2026

    What to bring to the meeting

    • Your child’s diagnosis, the hospital’s name, and what you need help with.

    What happens next

    • The provider submits the request and supporting clinical documentation through eQSuite.
    • Participate in the population nurse care-manager assessment by phone, video, or in person.
    • Ask the submitting provider to track the authorization and any additional-document request.

After your care team sends it

Monitor portal status and respond to OHCA documentation requests.

Full record, as published