Get ready to call
Washington State Health Care Authority
Apple Health out-of-area care transportation
What you get
Approved travel to medical care away from your local area when appropriate care is unavailable nearby. Ask whether requests are open.
- Who starts it
- You, by phone
- How it’s sent
- A phone call
- Your time
- A phone call
- Last checked
- Aug 27, 2026
Before you start, check you fit
- Your child is 18 or under.
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What to sayShort is fine. They will ask for what they need.
Hi, my name is [your name]. My child is being treated for cancer at [hospital]. I’m calling about Apple Health out-of-area care transportation from Washington State Health Care Authority. We’re hoping for approved travel to medical care away from your local area when appropriate care is unavailable nearby. [child’s name] was diagnosed on [diagnosis date]. What do you need from me, and what happens next?
Copying is the only thing this page does with your text. Nothing is saved.Have by the phone
- Your child’s diagnosis and the date.
- The hospital’s name and your social worker’s name.
What they’ll send next
- Confirm the approved mode, pickup or reimbursement instructions, and any follow-up deadline.
After the call
Call 7–14 days before the appointment when possible; a request made less than two business days ahead may not be schedulable. Ask the broker for approval before arranging travel to a provider outside the local community. If you have not heard back by then, write and ask.