Get ready to call
Washington State Health Care Authority
Apple Health public-transit assistance
What you get
Bus tickets or other public-transit help for trips to covered medical appointments. Ask whether requests are open.
- Who starts it
- You, by phone
- How it’s sent
- A phone call
- Your time
- A phone call
- Last checked
- Aug 27, 2026
Before you start, check you fit
- Your child is 18 or under.
-
What to sayShort is fine. They will ask for what they need.
Hi, my name is [your name]. My child is being treated for cancer at [hospital]. I’m calling about Apple Health public-transit assistance from Washington State Health Care Authority. We’re hoping for bus tickets or other public-transit help for trips to covered medical appointments. [child’s name] was diagnosed on [diagnosis date]. What do you need from me, and what happens next?
Copying is the only thing this page does with your text. Nothing is saved.Have by the phone
- Your child’s diagnosis and the date.
- The hospital’s name and your social worker’s name.
What they’ll send next
- Confirm the approved mode, pickup or reimbursement instructions, and any follow-up deadline.
After the call
Call 7–14 days before the appointment when possible; a request made less than two business days ahead may not be schedulable. If you have not heard back by then, write and ask.