Written by a parent, not a doctor. Nothing here is medical advice.

Arizona program

A care coordinator through your child’s health plan

Children’s Rehabilitative Services adds closer care coordination to your child’s Arizona health plan.

What it is

Children’s Rehabilitative Services adds closer care coordination to your child’s Arizona health plan.

Treatment can mean many appointments, referrals and services to keep together. CRS can add a named contact at the health plan. It does not pay cash or replace your child’s insurer.

Eligibility rules
  • Your child must first be enrolled in Arizona health coverage and need active treatment for a listed condition.
  • CRS is for members under 21 who need active treatment for a condition on Arizona’s qualifying list. The CRS unit can check your child’s exact diagnosis, including leukemia, against the current list.
What you get
  • Closer monitoring and coordination of your child’s care.
  • Help keeping referrals and services connected.
What the help includes
  • CRS adds care coordination through the existing plan. The CRS unit can explain whether any charge applies to the designation; covered treatment follows the health plan’s ordinary rules.
If you decide to apply
  1. Ask the oncology social worker or CRS unit about form CRS-100.
  2. Gather diagnosis and treatment records and your child’s Arizona health-coverage number.

CRS: 602-417-4545 or 855-333-7828 · Official page ↗

After you ask
  • A parent, doctor or health-plan worker can submit CRS-100. The unit sends a written approval or denial.
  • A decision usually comes within 14 days. A refusal of treatment is a different matter and goes through the plan's appeal.
Good to know

The plan can still consider medically necessary covered treatment even if CRS does not approve the extra care-coordination designation.

Other details
  • A decision about the CRS designation does not replace the plan’s review of medically necessary covered treatment.
Ask your social worker

“Would CRS give us useful help coordinating treatment, and does our child’s condition qualify? If it would help, could you assist with the form?”

Why I’m asking: I want someone at the health plan who can help keep appointments and services connected.

More background and detailed requirements
Additional program information and published rules

Who does what

The three parts, side by side. The agency decides; nobody on this page does.

You

Ask for the form to be sent and chase the written answer.

Your social worker

The oncology social worker or the health plan fills in form CRS-100 and attaches the records.

The care team

The team supplies the records that show the diagnosis and the need for treatment.

Who decides
The state’s Children’s Rehabilitative Services unit, in writing.
Ask your social worker
“Can we send a CRS-100 for my child, and is leukaemia on the qualifying condition list?”

How to apply

First step: Ask the oncology social worker to send form CRS-100, or call 602-417-4545.

  1. Ask the oncology team or the health plan to send form CRS-100 with the diagnosis records.
  2. Call 602-417-4545 and ask plainly whether leukaemia is on the condition list.

Official application / program page ↗

Where it starts: Anyone can submit form CRS-100 with records supporting the diagnosis and the need for treatment; the unit sends a written approval or denial.

What to gather

  • Records showing the diagnosis and the treatment plan
  • Your child’s state coverage number

How long: Mercy Care describes a 14-day CRS decision. The CRS unit confirms its designation process and written review deadline; a treatment denial has a separate health-plan appeal.

What a yes looks like

A written approval and a named contact at the health plan for coordination.

What a no looks like, and the next move

Ask which condition line was used and whether records would change the answer.

Watch out

  • The CRS unit must check the exact diagnosis against its condition list; leukemia alone does not establish inclusion or exclusion.
  • Your child is treated by the health plan whether or not this is approved, so nothing waits on it.

Dates that change this

2026-09-11: The CRS unit checks the exact diagnosis against the qualifying list. A CRS designation denial does not itself decide coverage of medically necessary treatment. Mercy Care describes a 14-day decision; the CRS notice supplies the applicable designation-review instructions. (not yet confirmed against the final rule)

The numbers and the rules

The arcane layer, kept on purpose. Checked September 11, 2026.

What it is worth

Closer care coordination and monitoring through the health plan your child already has.

Covers: Closer care coordination and monitoring by the health plan · Help keeping referrals and services joined up

Legal protection: Your child’s condition is treated by the health plan whether or not the designation is approved

What it costs the family: No cost was found for the designation itself.

The eligibility facts, as published

Membership
must be a member of Arizona’s health coverage first
Condition
Active treatment for a condition on the AHCCCS qualifying list; the CRS unit must confirm whether the child’s exact diagnosis is included.
Age
Under 21

The trap: The CRS unit checks whether the child’s exact diagnosis appears on the qualifying-condition list; its number is 602-417-4545. A designation denial does not itself decide coverage of medically necessary treatment.

Where I read this

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