Missouri program
A coordinator for your child’s special health needs (CYSHCN)
A Missouri service coordinator can help connect children and families with care and local support.
What it is
A Missouri service coordinator can help connect children and families with care and local support.
A regional coordinator can discuss your child’s special health needs. The program must decide whether your child can enroll and which services it can fund. A cancer diagnosis does not establish either answer.
What the program checks
- DHSS confirms the current age and condition criteria, including whether cancer alone supports coordination. It also confirms any income test for funded services.
What you get
- A conversation about coordination, referrals and services that may fit your child.
Funding review
- The coordinator confirms eligible services, any annual funding ceiling, other-insurance requirements and any amount the family could owe. A written program decision is needed before relying on funding.
If you decide to apply
- Ask Special Health Care Needs at 573-751-6246 for the coordinator serving your county.
- Discuss your child’s needs with the coordinator, or use form MO 580-0309.
Department of Health and Senior Services, Special Health Care Needs: 573-751-6246 · Official page ↗
After you apply
- Your regional coordinator can explain what enrollment and a funding decision would mean for your child.
Good to know
The coordinator can explain enrollment and funding separately. A referral does not promise cancer-treatment payments.
Other details
- Your social worker can ask DHSS to explain the current cancer-condition rule, enrollment criteria and billing policy in writing. DHSS also confirms the current program name and application process.
Official sources
“Could a state coordinator for children with serious health needs help us line up services, and could you make the introduction?”
Why I’m asking: I want a local person who can help connect our child’s services without expecting a treatment grant.
More background and detailed requirements
Additional program information and published rules
Who does what
The three parts, side by side. The agency decides; nobody on this page does.
You
Call the central office for your region's coordinator and ask the eligibility question in writing.
Your social worker
The oncology social worker will usually know whether the regional coordinator is any use locally.
The care team
Nothing.
- Who decides
- The Department of Health and Senior Services
- Ask the agency
- “My child has leukaemia. Your provider manual lists malignant neoplasms as ineligible. Can you tell me in writing whether we can enrol, and whether coordination is open to us?”
How to apply
First step: Call 573-751-6246 and ask for the coordinator for your county, and for the eligibility answer in writing.
- Call the central office and ask for the coordinator for your county.
- Ask in writing whether your child's diagnosis is eligible for funded services, given the manual's exclusion.
Official application / program page ↗
Where it starts: Contact the service coordinator for your region, or send form MO 580-0309. Central office 573-751-6246 or shcn@health.mo.gov.
What to gather
The diagnosis letter, the child’s insurance card, and the last two pay stubs cover most applications. The official page lists the rest.
How long: No referral-to-service timeline is published.
What a yes looks like
A named coordinator and, if funding is agreed, a written scope.
What a no looks like, and the next move
A letter naming the malignant-neoplasm exclusion. Keep it: it is the answer other families keep having to guess at.
Watch out
- The public page's example conditions leave cancer out; the provider manual lists it as ineligible.
- Funding comes after every other payer, never instead of one.
Dates that change this
2026-09-10: The programme's provider manual lists malignant neoplasms among ineligible conditions, and the page carries no date. Ask for a written decision for your own child rather than relying on either page. (not yet confirmed against the final rule)
2026-01-01: The income table says enrolment runs through 2026 while the column beside it is headed 2025. The enrolment dates are used here.
The numbers and the rules
The arcane layer, kept on purpose. Checked September 11, 2026.
What it is worth
A service coordinator whatever you earn. Funded services stop at 185 percent of poverty, and the manual lists malignant neoplasms as ineligible.
- $61,050/year — Household of 4, annual income line for funded services
- $50,542/year — Household of 3, annual income line for funded services
- $25,000/year — Annual funding ceiling the programme will consider per participant
Covers: A regional service coordinator, regardless of income · Limited funding for eligible conditions, after every other payer
Legal protection: Families are not billed for approved programme services
What it costs the family: No bill for approved services. No cost-share schedule was published.
The eligibility facts, as published
- Age
- birth to 21
- Income
- service coordination has no income test; funded services need family income at or below 185% of the poverty guidelines
- Diagnosis
- an eligible special health care need. The provider manual lists malignant neoplasms among ineligible conditions.
- Payer order
- other insurance and MO HealthNet are billed first
- Residency
- Missouri
The trap: The public page lists example conditions and does not mention cancer, which reads like an oversight. The provider manual is clearer and less welcome: malignant neoplasms are listed as ineligible for funded services. Service coordination is separate, and carries no income test.
Where I read this
- Children & Youth with Special Health Care Needs — Missouri Department of Health and Senior Services, read September 10, 2026
- CYSHCN Program Provider Manual: Non-Covered Conditions — Missouri Department of Health and Senior Services, read September 10, 2026
- CYSHCN Program Provider Manual: Billing and Claim Procedures — Missouri Department of Health and Senior Services, read September 10, 2026
- Special Health Care Needs Application for Enrollment, MO 580-0309 (6-2026) — Missouri Department of Health and Senior Services, read September 10, 2026
- CYSHCN Service Coordinators — Missouri Department of Health and Senior Services, read September 10, 2026
