Ohio program
A state navigator for childhood cancer
Ohio's pediatric cancer navigation option is a conversation with CMH about available guidance for your family.
What it is
Ohio's pediatric cancer navigation option is a conversation with CMH about available guidance for your family.
The social worker can ask CMH whether its pediatric cancer navigation service is taking referrals. CMH can explain who it serves and how it works with your hospital team. Navigation does not pay treatment bills.
Eligibility rules
- CMH can confirm the current age, diagnosis, residence and income rules for PCC Navigation.
- The social worker can ask whether PCC Navigation serves your child and which documents are needed. CMH treatment-program income rules do not establish the navigation program's requirements.
What you get
- A navigation option to ask the social worker about; referral acceptance and services need confirmation.
What this covers
- The CMH office can explain which navigation services are available for your family's needs.
- The social worker can ask what a navigator helps with, how they work with your cancer team and what remains your responsibility. Navigation is not a grant, insurance payment or guarantee of other services.
If you decide to apply
- If navigation would help, ask your social worker to check current PCC Navigation intake with the general CMH office.
- Share your questions and care-team details if CMH confirms that a referral is available.
General CMH office: 800-755-4769; the office can confirm the direct PCC Navigation contact · Official page ↗
After you apply
- The social worker can ask CMH whether PCC Navigation is taking referrals and obtain its direct contact or form. CMH can confirm the response timetable. A request does not guarantee an assigned navigator.
Good to know
CMH can confirm the referral process and services before you rely on an assigned navigator.
Other details
- Your hospital social worker and a state navigator may have different roles in supporting your family.
Official sources
“Would a state navigator add useful help alongside our hospital social worker, and how would they work together? Could you help us connect if it would be useful?”
Why I’m asking: I want one clearer route through the programs our family may need.
More background and detailed requirements
Additional program information and published rules
Who does what
The three parts, side by side. The agency decides; nobody on this page does.
You
The CMH office can confirm whether PCC Navigation is taking referrals, its current eligibility rules and available services. Navigation is guidance, not payment of treatment bills.
Your social worker
The social worker asks whether the hospital already works with the navigators.
The care team
Records and letters when the application asks for them.
- Who decides
- The Complex Medical Help office at the Ohio Department of Health runs it.
- Ask your social worker
- “Ohio announced Pediatric Complex Care Navigation in September 2026 for families like ours. Does the hospital work with it, and can we be assigned a navigator?”
How to apply
First step: If navigation would help, the social worker can ask general CMH whether PCC Navigation accepts referrals and obtain its direct contact.
- The CMH office can confirm whether PCC Navigation is taking referrals, its current eligibility rules and available services. Navigation is guidance, not payment of treatment bills.
Official application / program page ↗
Where it starts: Call 800-755-4769 and ask for Pediatric Complex Care Navigation; the ODH page is under complex-medical-help/pediatric-complex-care-navigation
What to gather
- Child's diagnosis and hospital
How long: Not known yet.
What a yes looks like
The CMH office can confirm whether PCC Navigation is taking referrals, its current eligibility rules and available services. Navigation is guidance, not payment of treatment bills.
What a no looks like, and the next move
Ask when the program opens in your part of Ohio.
Watch out
- New and thinly documented. The state web pages gave errors when we checked.
- It is guidance only. It does not pay bills.
Dates that change this
2026-09-01: Announced September 1, 2026. The Ohio Department of Health page returned an error (404) on September 8, 2026. Details unconfirmed. (not yet confirmed against the final rule)
The numbers and the rules
The arcane layer, kept on purpose. Checked September 9, 2026.
What it is worth
A state navigator for families of children with cancer, all incomes, announced September 1, 2026.
Covers: Navigation support for families with a child diagnosed with cancer (details not published)
What it costs the family: None stated.
The eligibility facts, as published
- Who
- CMH must confirm current PCC Navigation eligibility, including age, residence, diagnosis and income rules.
- Condition
- children diagnosed with cancer (announcement title)
- Status
- announced 2026-09-01; direct ODH page returned errors on 2026-09-08; corroborated by indexed text and Franklin County Public Health
Expect friction on: Program pages not loading (2026-09-08)
The trap: It is guidance, not a payment program, so CMH's income table does not apply to it. The state web pages gave errors when we checked, so call CMH at 800-755-4769 and ask for PCC Navigation.
Where I read this
- Ohio Department of Health — Pediatric Complex Care Navigation — Ohio Department of Health, read September 8, 2026
- Office of the Governor — New Navigator Program for Families with Children Diagnosed with Cancer — Office of the Governor of Ohio, read September 8, 2026