Federal, exists in every state
Help with utility bills and keeping the power on
Texas CEAP helps pay energy bills through local agencies when household income fits.
What it is
Texas CEAP helps pay energy bills through local agencies when household income fits.
This is the federal background for the same Texas benefit. The state card explains how it works.
What you get
If you decide to apply
tdhca.texas.gov/help-for-texans or 2-1-1; PUC 888-782-8477; Austin Energy Medically Vulnerable Registry; CPS Energy Critical Care Program
Official sources
“Could a local agency help with our utility bill, and would a medical form give us extra time?”
Why I’m asking: I want to know whether bill assistance or a medical protection can keep electricity available.
More background and detailed requirements
How this works
This is the federal background for the same Texas benefit. The state card explains how it works.
A low income does not guarantee that local funds or appointments are available immediately.
Have the account number, recent bill, household income information and any shutoff notice ready.
Additional program information and published rules
Who does what
The three parts, side by side. The agency decides; nobody on this page does.
You
Apply in the period with the utility bill and proof of income. Mention any medical equipment.
Your social worker
The social worker helps contact the energy-assistance agency and arrange a clinician's letter about medical equipment or care needs at home.
The care team
The clinician writes a letter about your child's medical needs at home if the utility or agency asks.
- Who decides
- The local energy-assistance agency
- Ask the agency
- “We have a child in cancer treatment at home and a utility bill we cannot pay. Is the crisis fund open, and does medical equipment at home change the rules?”
How to apply
First step: Find the state or county energy-assistance office (ask the social worker for the contact) and apply with the bill and proof of income.
- Apply before a shutoff.
- Name the medical equipment at home.
Where it starts: State item
What to gather
- The utility bill or shutoff notice
- Proof of income
- A note from the clinic about equipment at home, if any
How long: Weeks. Crisis applications are faster.
What a yes looks like
A payment posted to the utility account.
What a no looks like, and the next move
“Over income” or “funds exhausted”. Ask the utility for a medical-hardship plan.
Watch out
- Funds are seasonal and run out. Apply before the shutoff, not after.
- Tell the utility in writing that a medically fragile child is at home. Many have their own protections.
The numbers and the rules
The arcane layer, kept on purpose. Checked September 7, 2026.
What it is worth
A one-time or periodic payment toward the utility bill, set by the local program. Shutoff prevention or reconnection.
- Energy payment — Energy payment
Covers: Utility payment · Shutoff prevention or reconnection · Weatherization referral
What it costs the family: No premium.
The eligibility facts, as published
- State specific
- yes
- Income and energy burden
- yes
Decisions this site cannot make: Local eligibility and funds
Expect friction on: Seasonal application periods · Funds run out
The trap: Funds are seasonal and run out. Apply before the shutoff, not after.
What changes by state: The income limit, the application period (Georgia closes July 31), and the crisis rules.
Where I read this
- Low Income Home Energy Assistance Program — Administration for Children and Families, read August 27, 2026