Cancer Support Community
Cancer Support Helpline · About this organization
What you get
Free help by phone or live chat to find financial help, lodging, transportation, counseling, support groups, and clinical-trial information.
How to start
Phone the listed number or start the live chat during published helpline hours.
Good to know
- The helpline does not give medical advice or individual counseling by phone.
- Resource availability depends on outside programs and your location and circumstances.
The details, as published
Free personalized phone and live-chat navigation for people affected by cancer, including pediatric oncology, financial, lodging, transportation, counseling, support-group, and clinical-trial referrals.
What help you may get
Navigation Guides And Advocacy
Personalized cancer navigation
Navigator guidance and referrals for pediatric oncology, treatment costs, clinical trials, lodging, transportation, counseling, support groups, and other needs.
Amount not published
Peer And Emotional Support
Emotional support and listening
A navigator can listen and provide emotional support during the call, while referring callers elsewhere for individual counseling.
Amount not published
Why this may help
Peer And Emotional Support: The navigator can listen during the call and point you to individual counseling if you need it.
Check the main eligibility rules
Diagnosis
B-ALL is in scope. Pediatric B-ALL is a cancer diagnosis within the official published scope.
Age
The program does not publish an age limit.
Treatment status
No specific treatment status is published.
Where you live and where your child is treated
Where your family lives
Residence coverage is not published clearly; confirm with the program.
- The service primarily assists people in the United States and Canada but may try to identify resources elsewhere.
Where your child is treated
No treatment-location restriction is published.
Where the service, camp, stay, or experience happens
- Cancer Support Helpline phone and live chat — Remote navigation by phone or live web chat.
How to get started
Does a social worker or care team need to start it? No. A required care-team start is not published; the family can use the available route below.
Who can start: Parent Or Guardian, Patient, Caregiver
- Call 888-793-9355 or open the live chat during published helpline hours.
Ways to apply or ask
- Phone · 888-793-9355 — Monday–Thursday 9 a.m.–7 p.m. ET; Friday 9 a.m.–6 p.m. ET.
- Web Form · Open form or page — Use the Chat Now control during helpline hours.
Documents to prepare
No documents are listed.
Availability and timing
| Program | Active |
|---|---|
| Applications | Open |
| Funding or space | Not Applicable |
| Application window | Rolling |
| Last checked | Aug 27, 2026 |
Limitations and things to confirm
- The helpline does not provide medical advice or individual counseling by phone.
- Resource availability depends on outside programs and the caller’s location and circumstances.
Official sources
Program details were last verified Aug 27, 2026. Availability can change, so check the official program before applying.
- Cancer Support Helpline · checked Aug 27, 2026