Children's Mercy
Financial Assistance · About this organization
What you get
Up to 100% off emergency and medically necessary hospital care after review of your family's finances.
How to start
Apply through MyChart or prepare the paper form with income, identification, and other requested documents.
Good to know
- Household income must be at or below 300% of the Federal Poverty Guidelines.
- Other available programs, including Medicaid, must be used first.
The details, as published
Children's Mercy can discount eligible emergency and medically necessary hospital care, including care for a child with B-ALL, by as much as 100% after application review. The responsible party must reside in Missouri or Kansas, have household income at or below 300% of the Federal Poverty Guidelines, and first use available resources from other programs, including Medicaid. Services that an insurer treats as elective or not medically necessary and services received while the hospital is out of network are excluded. A parent or legal guardian applies through MyChart or submits the paper application with residency, income, identification, and related supporting documents.
What help you may get
Household Bills And Cash Assistance
Financial Assistance — household bills and cash assistance
Children's Mercy can discount eligible emergency and medically necessary hospital care, including care for a child with B-ALL, by as much as 100% after application review. The responsible party must reside in Missouri or Kansas, have household income at or below 300% of the Federal Poverty Guidelines, and first use available resources from other programs, including Medicaid. Services that an insurer treats as elective or not medically necessary and services received while the hospital is out of network are excluded. A parent or legal guardian applies through MyChart or submits the paper application with residency, income, identification, and related supporting documents.
Amount not published
Can cover
- Copays, coinsurance, deductibles, or other patient balances approved under the policy
- Eligible emergency hospital care
- Eligible medically necessary hospital and clinic services
Does not cover
- Providers listed as ineligible under the hospital policy
- Services deemed elective or not medically necessary
- Services received when the patient's insurance plan treats Children's Mercy as out of network
- Approved care may receive a discount up to and including 100%; the official page does not publish a dollar ceiling.
- Eligible patients will not be charged more than amounts generally billed for emergency and medically necessary care.
- Financial assistance is typically offered for one year, but approval terms and covered services can differ by family.
Medical And Insurance Costs
Financial Assistance — medical and insurance costs
Children's Mercy can discount eligible emergency and medically necessary hospital care, including care for a child with B-ALL, by as much as 100% after application review. The responsible party must reside in Missouri or Kansas, have household income at or below 300% of the Federal Poverty Guidelines, and first use available resources from other programs, including Medicaid. Services that an insurer treats as elective or not medically necessary and services received while the hospital is out of network are excluded. A parent or legal guardian applies through MyChart or submits the paper application with residency, income, identification, and related supporting documents.
Amount not published
Can cover
- Copays, coinsurance, deductibles, or other patient balances approved under the policy
- Eligible emergency hospital care
- Eligible medically necessary hospital and clinic services
Does not cover
- Providers listed as ineligible under the hospital policy
- Services deemed elective or not medically necessary
- Services received when the patient's insurance plan treats Children's Mercy as out of network
- Approved care may receive a discount up to and including 100%; the official page does not publish a dollar ceiling.
- Eligible patients will not be charged more than amounts generally billed for emergency and medically necessary care.
- Financial assistance is typically offered for one year, but approval terms and covered services can differ by family.
Check the main eligibility rules
Diagnosis
B-ALL is in scope. The hospital financial-assistance policy covers eligible medically necessary care delivered by Children's Mercy; pediatric B-ALL treatment is medically necessary pediatric care within the hospital's scope.
Age
The program does not publish an age limit.
- The financial-assistance materials refer to a child's care and the patient or legal guardian but do not publish a numerical patient-age limit.
Treatment status
No specific treatment status is published.
- A provider must verify the patient or diagnosis.
- Services excluded by the insurer as elective or not medically necessary are not covered.
- The services must be provided by Children's Mercy or a provider covered by its financial-assistance policy.
- Applicants must first use available resources from other programs, including Medicaid.
- Services are ineligible when the patient's insurance plan does not include Children's Mercy in its coverage network.
Financial need is required.
- Household income adjusted for family size must be at or below 300% of the Federal Poverty Guidelines.
- Household income is the income of the responsible party and all individuals residing in the household who are claimed on the responsible party's federal income tax return.
- All resources from other programs, including Medicaid, must be used first.
- The applicant must report a change in household income or other eligibility factors within 30 days.
Where you live and where your child is treated
Where your family lives
You must live in: Missouri or Kansas.
- The responsible party must reside in Missouri or Kansas.
Where your child is treated
Treatment must be through: Assistance applies to eligible emergency and medically necessary services provided by Children's Mercy and covered providers under its policy..
- Assistance applies to eligible emergency and medically necessary services provided by Children's Mercy and covered providers under its policy.
Where the service, camp, stay, or experience happens
- Kansas — Kansas — Kansas
- Missouri — Missouri — Missouri
How to get started
Does a social worker or care team need to start it? No. A required care-team start is not published; the family can use the available route below.
Who can start: Parent Or Guardian, Patient
- Allow up to three weeks for processing.
- Complete the MyChart application or paper form.
- Review the written decision and use the appeal or review instructions if assistance is denied.
- Speak with a Children's Mercy financial counselor and determine whether Medicaid or another program must be used first.
- Submit the application with all required identification, residency, income, and asset documents.
Ways to apply or ask
- Online Portal · Open form or page
- Online Portal · Open form or page
- Online Portal · Open form or page
- Phone · Open form or page · 816-234-3567 — Financial counselors are available on the published weekday schedule.
Documents to prepare
- Documentation for other forms of income not shown on the current tax return
- Identification documents for non-U.S. citizens
- Information about checking, savings, stocks or bonds, lump-sum payments, and other reportable assets
- Last three months of paycheck stubs or an employer-signed wage statement
- Medicaid denial documentation when required
- Most recent income tax return
- Picture identification for the responsible party
- Residency verification showing the current address
- Signed and dated food-and-shelter support statement if the family has no income
- Children's Mercy applies the approved discount to eligible patient charges for the approval period.
Availability and timing
| Program | Active |
|---|---|
| Applications | Open |
| Funding or space | Not Published |
| Application window | Rolling |
| Last checked | Aug 23, 2026 |
- The hospital currently publishes an application, policy, FAQ, and counselor contact for financial assistance.
- The official page accepts applications through MyChart or by paper without publishing a seasonal deadline.
- The paper application says to allow up to three weeks for processing.
- Allow up to three weeks for application processing.
Limitations and things to confirm
- Household income must be at or below 300% of the Federal Poverty Guidelines.
- Other available programs, including Medicaid, must be used first.
- Out-of-network, elective, and non-medically necessary services are excluded.
- Submitting an application does not mean a discount will be approved.
- The responsible party must reside in Missouri or Kansas.
- Can assistance be applied retroactively to older eligible balances, and if so, how far back?
- How does the hospital evaluate the liquid assets collected on the application?
- What discount percentage applies at each income level up to 300% FPL?
- Which Children's Mercy professional charges and outside providers are currently covered by an approval?
Official sources
Program details were last verified Aug 23, 2026. Availability can change, so check the official program before applying.
- Children's Mercy Financial Assistance Application · checked Aug 23, 2026
- Financial Assistance — Children's Mercy · checked Aug 23, 2026
- Financial Assistance FAQs — Children's Mercy · checked Aug 23, 2026