Claire's Army
Emergency Assistance · About this organization
What you get
Help with rent, mortgage, funerals, travel, temporary housing, and other urgent bills. The amount isn't published. Ask.
How to start
Your oncology social worker or hospital professional contacts Claire’s Army. Show them the urgent bill and explain your need.
Good to know
- No direct family applications are accepted.
- The program is primarily tied to two Charlotte pediatric oncology centers.
The details, as published
Claire's Army pays urgent bills for families whose child is receiving pediatric cancer care, primarily at Novant Health Hemby Children’s Hospital or Atrium Health Levine Children’s Hospital. Published examples include mortgage or rent, utilities, travel needs, and funeral expenses. Families cannot apply directly; a pediatric oncology social worker or affiliated hospital professional identifies the need and asks Claire's Army to pay the bill. The program publishes no income threshold, award cap, repeat limit, or real-time funding status.
What help you may get
Bereavement And Memorial Support
Emergency Assistance — bereavement and memorial support
Claire's Army pays urgent bills for families whose child is receiving pediatric cancer care, primarily at Novant Health Hemby Children’s Hospital or Atrium Health Levine Children’s Hospital. Published examples include mortgage or rent, utilities, travel needs, and funeral expenses. Families cannot apply directly; a pediatric oncology social worker or affiliated hospital professional identifies the need and asks Claire's Army to pay the bill. The program publishes no income threshold, award cap, repeat limit, or real-time funding status.
Amount not published
Can cover
- Funeral expenses
- Mortgage or rent
- Other case-specific urgent bills
- Temporary housing in some cases
- Travel needs
- Utilities
- The reviewed official pages do not publish an individual award amount or cap.
- No repeat-assistance rule is published.
Household Bills And Cash Assistance
Emergency Assistance — household bills and cash assistance
Claire's Army pays urgent bills for families whose child is receiving pediatric cancer care, primarily at Novant Health Hemby Children’s Hospital or Atrium Health Levine Children’s Hospital. Published examples include mortgage or rent, utilities, travel needs, and funeral expenses. Families cannot apply directly; a pediatric oncology social worker or affiliated hospital professional identifies the need and asks Claire's Army to pay the bill. The program publishes no income threshold, award cap, repeat limit, or real-time funding status.
Amount not published
Can cover
- Funeral expenses
- Mortgage or rent
- Other case-specific urgent bills
- Temporary housing in some cases
- Travel needs
- Utilities
- The reviewed official pages do not publish an individual award amount or cap.
- No repeat-assistance rule is published.
Lodging Near Treatment
Emergency Assistance — lodging near treatment
Claire's Army pays urgent bills for families whose child is receiving pediatric cancer care, primarily at Novant Health Hemby Children’s Hospital or Atrium Health Levine Children’s Hospital. Published examples include mortgage or rent, utilities, travel needs, and funeral expenses. Families cannot apply directly; a pediatric oncology social worker or affiliated hospital professional identifies the need and asks Claire's Army to pay the bill. The program publishes no income threshold, award cap, repeat limit, or real-time funding status.
Amount not published
Can cover
- Funeral expenses
- Mortgage or rent
- Other case-specific urgent bills
- Temporary housing in some cases
- Travel needs
- Utilities
- The reviewed official pages do not publish an individual award amount or cap.
- No repeat-assistance rule is published.
Travel And Transportation
Emergency Assistance — travel and transportation
Claire's Army pays urgent bills for families whose child is receiving pediatric cancer care, primarily at Novant Health Hemby Children’s Hospital or Atrium Health Levine Children’s Hospital. Published examples include mortgage or rent, utilities, travel needs, and funeral expenses. Families cannot apply directly; a pediatric oncology social worker or affiliated hospital professional identifies the need and asks Claire's Army to pay the bill. The program publishes no income threshold, award cap, repeat limit, or real-time funding status.
Amount not published
Can cover
- Funeral expenses
- Mortgage or rent
- Other case-specific urgent bills
- Temporary housing in some cases
- Travel needs
- Utilities
- The reviewed official pages do not publish an individual award amount or cap.
- No repeat-assistance rule is published.
Why this may help
Bereavement And Memorial Support: Funeral bills are among the urgent expenses the charity can pay.
Lodging Near Treatment: Temporary housing can be covered in some cases alongside other urgent bills.
Travel And Transportation: Travel needs can be included in the hospital's request for urgent bill help.
Check the main eligibility rules
Diagnosis
B-ALL is in scope. The program is specifically for families facing childhood cancer, so a child with B-ALL is within the diagnosis scope.
Age
The program does not publish an age limit.
- The page uses childhood and pediatric cancer but does not publish a numerical age ceiling.
Treatment status
No specific treatment status is published.
- A provider must verify the patient or diagnosis.
- A pediatric oncology social worker or affiliated professional assesses the need and submits the request.
Financial need is required.
- The family must be suffering financially because of treatment schedules, but no numerical income test is published.
Where you live and where your child is treated
Where your family lives
Residence coverage is not published clearly; confirm with the program.
Where your child is treated
Treatment must be through: The program is primarily focused on families treated at the St. Jude Affiliate Clinic at Novant Health Hemby Children’s Hospital and Atrium Health Levine Children’s Hospital..
- The program is primarily focused on families treated at the St. Jude Affiliate Clinic at Novant Health Hemby Children’s Hospital and Atrium Health Levine Children’s Hospital.
Where the service, camp, stay, or experience happens
- North Carolina — North Carolina — North Carolina
- Charlotte, North Carolina — Charlotte, North Carolina
How to get started
Set up the ask for my social worker
Does a social worker or care team need to start it? Yes. Ask your child’s social worker or care team to begin the request.
Who can start: Healthcare Team, Social Worker
- Claire’s Army reviews the case-specific request and, if approved, pays the bill on the family’s behalf.
- Tell the child’s pediatric oncology social worker or affiliated hospital professional about the urgent bill.
- The professional assesses the family’s need and contacts Claire’s Army.
Ways to apply or ask
- Hospital Workflow · Open form or page · 704-604-4892 · info@clairesarmy.org — Families do not submit direct requests; ask the hospital pediatric oncology social worker or affiliated professional.
- Online Portal · Open form or page
Documents to prepare
The program does not publish a document checklist. Ask before gathering paperwork.
- Approved bills are paid on behalf of the family rather than as unrestricted cash.
Availability and timing
| Program | Active |
|---|---|
| Applications | Call To Confirm |
| Funding or space | Not Published |
| Application window | Not Published |
| Last checked | Aug 23, 2026 |
- The current official program page describes active hospital-professional referrals; current funds are not published.
- Only hospital-professional requests are accepted.
Limitations and things to confirm
- Caps, documents, repeat rules, and current funds are not published.
- No direct family applications are accepted.
- The program is primarily tied to two Charlotte pediatric oncology centers.
- Can a family receive assistance more than once?
- Does a family living outside North Carolina but treated at a named center qualify?
- What documents does the hospital professional submit?
- What expenses and maximum amount are available for this request?
- What funding is available now?
- What numerical age ceiling applies?
Official sources
Program details were last verified Aug 23, 2026. Availability can change, so check the official program before applying.
- Family Needs · checked Aug 23, 2026
- How to Help · checked Aug 23, 2026