Written by a parent, not a doctor. Nothing here is medical advice.

Family Reach

Financial Resource Center Navigation · About this organization

What you get

Personal phone or email help finding financial and practical resources, with a tailored list and application guidance.

How to start

Fill in the navigation application. A navigator will contact you by phone or email; ask for an interpreter if needed.

The details, as published

B-ALL is in scope Open

Family Reach navigators provide personalized phone or email help, a tailored list of financial and practical resources, and instructions for applying, without guaranteeing funding. Eligibility requires a cancer diagnosis, active treatment in a U.S. state or territory, and anticipated current-year household income within 300% of the federal poverty level; the public form is live and an interpreter can be scheduled.

What help you may get

Household Bills And Cash Assistance

Financial Resource Center Navigation — household bills and cash assistance

Family Reach navigators provide personalized phone or email help, a tailored list of financial and practical resources, and instructions for applying, without guaranteeing funding. Eligibility requires a cancer diagnosis, active treatment in a U.S. state or territory, and anticipated current-year household income within 300% of the federal poverty level; the public form is live and an interpreter can be scheduled.

Amount not published

Lodging Near Treatment

Financial Resource Center Navigation — lodging near treatment

Family Reach navigators provide personalized phone or email help, a tailored list of financial and practical resources, and instructions for applying, without guaranteeing funding. Eligibility requires a cancer diagnosis, active treatment in a U.S. state or territory, and anticipated current-year household income within 300% of the federal poverty level; the public form is live and an interpreter can be scheduled.

Amount not published

Meals And Food

Financial Resource Center Navigation — meals and food

Family Reach navigators provide personalized phone or email help, a tailored list of financial and practical resources, and instructions for applying, without guaranteeing funding. Eligibility requires a cancer diagnosis, active treatment in a U.S. state or territory, and anticipated current-year household income within 300% of the federal poverty level; the public form is live and an interpreter can be scheduled.

Amount not published

Navigation Guides And Advocacy

Financial Resource Center Navigation — navigation guides and advocacy

Family Reach navigators provide personalized phone or email help, a tailored list of financial and practical resources, and instructions for applying, without guaranteeing funding. Eligibility requires a cancer diagnosis, active treatment in a U.S. state or territory, and anticipated current-year household income within 300% of the federal poverty level; the public form is live and an interpreter can be scheduled.

Amount not published

Travel And Transportation

Financial Resource Center Navigation — travel and transportation

Family Reach navigators provide personalized phone or email help, a tailored list of financial and practical resources, and instructions for applying, without guaranteeing funding. Eligibility requires a cancer diagnosis, active treatment in a U.S. state or territory, and anticipated current-year household income within 300% of the federal poverty level; the public form is live and an interpreter can be scheduled.

Amount not published

Why this may help

Household Bills And Cash Assistance: A navigator can find financial resources and explain applications, but does not award money through this service.

Check the main eligibility rules

Diagnosis

B-ALL is in scope. The official program scope includes U.S. children with cancer, which includes pediatric B-ALL when the stated eligibility rules are met.

Age

The program does not publish an age limit.

Treatment status

No specific treatment status is published.

Where you live and where your child is treated

Where your family lives

No residence restriction is published.

Where your child is treated

Treatment must be connected to: For navigation and grants, active cancer treatment must occur in a U.S. state or territory..

  • For navigation and grants, active cancer treatment must occur in a U.S. state or territory.

How to get started

Get ready to apply

Does a social worker or care team need to start it? No. A required care-team start is not published; the family can use the available route below.

  1. A navigator follows up by phone or email and can schedule an interpreter when needed.
  2. Complete the live family-facing navigation application.

Ways to apply or ask

Documents to prepare

The program does not publish a document checklist. Ask before gathering paperwork.

Availability and timing

ProgramActive
ApplicationsOpen
Funding or spaceNot Published
Application windowRolling
Last checkedAug 24, 2026

Limitations and things to confirm

  • Family Reach is not a HIPAA covered entity; application data may be shared or obtained for eligibility and is hosted by Salesforce.
  • What is navigator response time and which territories and interpreter languages are available?

Official sources

Program details were last verified Aug 24, 2026. Availability can change, so check the official program before applying.

Official program