Written by a parent, not a doctor. Nothing here is medical advice.

Intermountain Health

Financial Assistance Program - Primary Children's Hospital · About this organization

What you get

Reduced charges for eligible medically necessary hospital, clinic and employed-provider care at Intermountain.

How to start

Fill in the current financial-assistance application or apply through MyChart.

Good to know

  • Only eligible Intermountain charges and covered employed providers are included.
  • A patient may apply after care begins and even after an account reaches collections, subject to policy deadlines.

The details, as published

B-ALL is in scope Open

Intermountain Health discounts eligible medically necessary Intermountain bills, including covered care at Primary Children's Hospital, based on family income, household size, medical bills, and hardship. The current policy describes full assistance through 250% of the federal poverty level, a sliding scale above 250% through 500%, and hardship review when medical obligations exceed 25% of family income. A parent or guardian may apply after care begins through MyChart or the current application, but must check every bill because University of Utah or other non-Intermountain clinicians may bill separately.

What help you may get

Household Bills And Cash Assistance

Financial Assistance Program - Primary Children's Hospital — household bills and cash assistance

Intermountain Health discounts eligible medically necessary Intermountain bills, including covered care at Primary Children's Hospital, based on family income, household size, medical bills, and hardship. The current policy describes full assistance through 250% of the federal poverty level, a sliding scale above 250% through 500%, and hardship review when medical obligations exceed 25% of family income. A parent or guardian may apply after care begins through MyChart or the current application, but must check every bill because University of Utah or other non-Intermountain clinicians may bill separately.

Amount decided by the program

Can cover

  • Discount of eligible medically necessary Intermountain hospital, clinic, and employed-provider charges

Does not cover

  • Care the policy determines is not medically necessary or otherwise eligible
  • Services or clinicians outside the policy, including separately billed non-Intermountain providers
  • No cash is paid to the family.
  • Qualifying care may receive a 100% discount through 250% FPL minus nominal responsibility; partial discounts use an internal sliding scale through 500% FPL.
  • Assistance applies to eligible charges and an approved period under the policy; repeat and renewal details require confirmation.

Medical And Insurance Costs

Financial Assistance Program - Primary Children's Hospital — medical and insurance costs

Intermountain Health discounts eligible medically necessary Intermountain bills, including covered care at Primary Children's Hospital, based on family income, household size, medical bills, and hardship. The current policy describes full assistance through 250% of the federal poverty level, a sliding scale above 250% through 500%, and hardship review when medical obligations exceed 25% of family income. A parent or guardian may apply after care begins through MyChart or the current application, but must check every bill because University of Utah or other non-Intermountain clinicians may bill separately.

Amount decided by the program

Can cover

  • Discount of eligible medically necessary Intermountain hospital, clinic, and employed-provider charges

Does not cover

  • Care the policy determines is not medically necessary or otherwise eligible
  • Services or clinicians outside the policy, including separately billed non-Intermountain providers
  • No cash is paid to the family.
  • Qualifying care may receive a 100% discount through 250% FPL minus nominal responsibility; partial discounts use an internal sliding scale through 500% FPL.
  • Assistance applies to eligible charges and an approved period under the policy; repeat and renewal details require confirmation.
Shared limits:
  • The published monetary limit is shared across the listed benefit components.

Check the main eligibility rules

Diagnosis

B-ALL is in scope. A child receiving B-ALL treatment at Primary Children's Hospital may seek assistance for covered medically necessary Intermountain charges; the program is diagnosis-neutral.

Age

The program does not publish an age limit.

  • The program serves patients of all ages and publishes no pediatric age restriction.

Treatment status

No specific treatment status is published.

  • The service and billing provider must be covered by the Intermountain financial-assistance policy.
  • Applicants may be required to seek Medicaid or other available third-party coverage first.

Financial need is required.

  • A sliding scale applies above 250% through 500% FPL.
  • Additional medical-hardship review may apply above 500% FPL when qualifying obligations exceed 25% of annual family income.
  • Combined gross household income and family size, with medical-hardship review
  • Full assistance is described through 250% FPL, subject to nominal patient responsibility.
  • Medical hardship is considered when medical bills exceed 25% of family income.
  • Only covered Intermountain medically necessary charges qualify.

Where you live and where your child is treated

Where your family lives

Residence coverage is not published clearly; confirm with the program.

Where your child is treated

Treatment must be through: The bill must be for eligible medically necessary care from a covered Intermountain hospital, clinic, or employed provider; the policy expressly lists Primary Children's Hospital..

  • The bill must be for eligible medically necessary care from a covered Intermountain hospital, clinic, or employed provider; the policy expressly lists Primary Children's Hospital.
Where the service, camp, stay, or experience happens
  • Idaho — Idaho — Idaho
  • Nevada — Nevada — Nevada
  • Utah — Utah — Utah

How to get started

Get ready to apply

Does a social worker or care team need to start it? No. A required care-team start is not published; the family can use the available route below.

Who can start: Caregiver, Parent Or Guardian, Patient

  1. Complete the current financial-assistance application or apply through MyChart.
  2. Identify which child’s bills are from covered Intermountain facilities and employed providers.
  3. Respond to requests from an Eligibility Counselor.
  4. Review the written decision and confirm which bills and providers were discounted.
  5. Submit household-income documents and any requested Medicaid denial or explanation.

Ways to apply or ask

Documents to prepare

  • Medicaid denial when applicable
  • Profit-and-loss statement or business ledger for self-employment
  • Recent or last paystub or employer letter showing gross earnings for the current or prior month for each working household member
  • Written explanation when a requested document is unavailable
  • Approved assistance is applied to eligible Intermountain charges.

Availability and timing

ProgramActive
ApplicationsOpen
Funding or spaceAvailable
Application windowRolling
Last checkedAug 23, 2026
  • The current policy and application are published as an established hospital financial-assistance program.
  • A patient may apply after care begins and even after an account reaches collections, subject to policy deadlines.
  • Applications are processed in the order received; no fixed turnaround is published.

Limitations and things to confirm

  • Only eligible Intermountain charges and covered employed providers are included.
  • The complete sliding-scale table, nominal responsibility, and provider list should be confirmed for each bill.
  • University of Utah or other clinicians participating at Primary Children’s may bill separately and may not be covered.
  • Are immigration, residency, asset, or insurance rules applied beyond those visible on the reviewed pages?
  • Does the Lehi pediatric oncology campus bill under a listed covered entity?
  • What application deadline and approved coverage period apply?
  • What nominal patient responsibility and exact sliding-scale percentage apply to this household?
  • Which pediatric oncology bills and clinicians are Intermountain-employed and covered?

Official sources

Program details were last verified Aug 23, 2026. Availability can change, so check the official program before applying.

Official program