Written by a parent, not a doctor. Nothing here is medical advice.

Jacob Way Organization

Caring Hearts Initiative · About this organization

What you get

Help with care packages mailed to your home, food and grocery resource coordination, gas gift cards, grocery gift cards and utility-bill assistance.

How to start

Enter the your contact information, your child's name and date of birth, household size, and mailing address. Have proof of income and proof of your address ready.

Good to know

  • The official FAQ says all assistance is based on the availability of program funds.
  • You can submit a new financial-help application every 60 days.

The details, as published

B-ALL is in scope Open

Jacob Way Organization’s Caring Hearts Initiative provides grocery and gas gift cards, utility-bill assistance, and mailed care packages to U.S. families navigating a pediatric cancer diagnosis. The patient must be a child up to age 22 under the care of a pediatric oncology physician, and annual household income must meet unpublished program guidelines. The public intake form asks for the child’s date of birth and medical status, household information, social-worker contact information, and indicators of financial and food insecurity. A family may submit a new financial-assistance application every 60 days, subject to available funds.

What help you may get

Household Bills And Cash Assistance

Caring Hearts Initiative — household bills and cash assistance

Jacob Way Organization’s Caring Hearts Initiative provides grocery and gas gift cards, utility-bill assistance, and mailed care packages to U.S. families navigating a pediatric cancer diagnosis. The patient must be a child up to age 22 under the care of a pediatric oncology physician, and annual household income must meet unpublished program guidelines. The public intake form asks for the child’s date of birth and medical status, household information, social-worker contact information, and indicators of financial and food insecurity. A family may submit a new financial-assistance application every 60 days, subject to available funds.

Amount not published

Can cover

  • Care packages mailed to the family’s home
  • Food and grocery resource coordination
  • Gas gift cards
  • Grocery gift cards
  • Utility-bill assistance
  • The official pages do not publish gift-card amounts or a utility-assistance ceiling.
  • The official FAQ says a new financial-assistance application may be submitted every 60 days.

Meals And Food

Caring Hearts Initiative — meals and food

Jacob Way Organization’s Caring Hearts Initiative provides grocery and gas gift cards, utility-bill assistance, and mailed care packages to U.S. families navigating a pediatric cancer diagnosis. The patient must be a child up to age 22 under the care of a pediatric oncology physician, and annual household income must meet unpublished program guidelines. The public intake form asks for the child’s date of birth and medical status, household information, social-worker contact information, and indicators of financial and food insecurity. A family may submit a new financial-assistance application every 60 days, subject to available funds.

Amount not published

Can cover

  • Care packages mailed to the family’s home
  • Food and grocery resource coordination
  • Gas gift cards
  • Grocery gift cards
  • Utility-bill assistance
  • The official pages do not publish gift-card amounts or a utility-assistance ceiling.
  • The official FAQ says a new financial-assistance application may be submitted every 60 days.

Practical Items And Home Help

Caring Hearts Initiative — practical items and home help

Jacob Way Organization’s Caring Hearts Initiative provides grocery and gas gift cards, utility-bill assistance, and mailed care packages to U.S. families navigating a pediatric cancer diagnosis. The patient must be a child up to age 22 under the care of a pediatric oncology physician, and annual household income must meet unpublished program guidelines. The public intake form asks for the child’s date of birth and medical status, household information, social-worker contact information, and indicators of financial and food insecurity. A family may submit a new financial-assistance application every 60 days, subject to available funds.

Amount not published

Can cover

  • Care packages mailed to the family’s home
  • Food and grocery resource coordination
  • Gas gift cards
  • Grocery gift cards
  • Utility-bill assistance
  • The official pages do not publish gift-card amounts or a utility-assistance ceiling.
  • The official FAQ says a new financial-assistance application may be submitted every 60 days.

Travel And Transportation

Caring Hearts Initiative — travel and transportation

Jacob Way Organization’s Caring Hearts Initiative provides grocery and gas gift cards, utility-bill assistance, and mailed care packages to U.S. families navigating a pediatric cancer diagnosis. The patient must be a child up to age 22 under the care of a pediatric oncology physician, and annual household income must meet unpublished program guidelines. The public intake form asks for the child’s date of birth and medical status, household information, social-worker contact information, and indicators of financial and food insecurity. A family may submit a new financial-assistance application every 60 days, subject to available funds.

Amount not published

Can cover

  • Care packages mailed to the family’s home
  • Food and grocery resource coordination
  • Gas gift cards
  • Grocery gift cards
  • Utility-bill assistance
  • The official pages do not publish gift-card amounts or a utility-assistance ceiling.
  • The official FAQ says a new financial-assistance application may be submitted every 60 days.

Why this may help

Meals And Food: Grocery cards and food-resource coordination are included alongside utility help and care packages.

Travel And Transportation: Gas gift cards can help with treatment travel as part of the Caring Hearts assistance.

Check the main eligibility rules

Diagnosis

B-ALL is in scope. The program serves U.S. families with a child up to age 22 who has childhood cancer and is under pediatric oncology care, which expressly includes pediatric B-ALL.

Age

Age 0 to age 22, measured at application.

  • The official FAQ states that applicants must be a child up to age 22.

Treatment status

No specific treatment status is published.

  • The child must be under the care of a pediatric oncology physician.
  • The intake form requires the social worker’s name and email address.

Financial need is required.

  • Annual household income must fall within Jacob Way’s guidelines; the public pages do not publish the limits or calculation method.
  • The numerical income guidelines and required income documents are not published.
  • The official FAQ requires annual household income to fall within program guidelines.
  • All assistance depends on program funds being available.
  • The intake form asks the family to rate financial strain, food security, and housing stability.

Where you live and where your child is treated

Where your family lives

No residence restriction is published.

  • The family must reside in the United States.

Where your child is treated

Treatment-location rules are not published clearly; confirm with the program.

How to get started

Get ready to apply

Does a social worker or care team need to start it? No. A required care-team start is not published; the family can use the available route below.

Who can start: Parent Or Guardian

  1. Answer the financial-strain, food-security, housing-stability, and family-stress questions.
  2. Enter the applicant’s contact information, the child’s name and date of birth, household size, and mailing address.
  3. Open the Caring Hearts intake request linked from the official services page.
  4. Provide the child’s current medical status and the social worker’s name and email address.
  5. Submit the form and wait for Jacob Way’s review.

Ways to apply or ask

Documents to prepare

  • Child’s date of birth and medical-status information
  • Completed online intake request
  • Household and financial-hardship information
  • Social-worker name and email address
  • Care packages are mailed to the family’s home.
  • Grocery and gas support is delivered digitally as gift cards.
  • The delivery method for utility assistance is not published.

Availability and timing

ProgramActive
ApplicationsOpen
Funding or spaceFund Dependent
Application windowRolling
Last checkedAug 24, 2026
  • The current official services page links a live online intake form.
  • The official FAQ says all assistance is based on the availability of program funds.
  • The intake form is currently active, and no seasonal or monthly window is published.
  • No review lead time is published.

Limitations and things to confirm

  • Assistance depends on available funds; a new application may be submitted every 60 days.
  • Gift-card amounts and the utility-assistance ceiling and delivery method are not published.
  • The child must be age 22 or younger, have childhood cancer, and be under pediatric oncology care.
  • The family must reside in the United States and meet unpublished annual household-income guidelines.
  • The intake form requires social-worker contact information.
  • Does every request require direct social-worker verification after intake?
  • How is utility assistance delivered?
  • How long does review take and what funds are currently available?
  • What amounts are available for gift cards and utility assistance?
  • What annual household-income limits and income documents apply?

Official sources

Program details were last verified Aug 24, 2026. Availability can change, so check the official program before applying.

Official program