Written by a parent, not a doctor. Nothing here is medical advice.

Jacob's Heart Children's Cancer Support Services

Heart on Wheels · About this organization

What you get

Door-to-door rides to specialty appointments, with gas cards for verified visits when approved.

How to start

Get in touch with the assigned Family Support Specialist or Transportation Manager.

Good to know

  • Confirm your ride before relying on it for an appointment.

The details, as published

B-ALL is in scope Call To Confirm

Jacob’s Heart’s Heart on Wheels program provides door-to-door rides to children’s specialty appointments at UCSF and Lucile Packard Children’s Hospital Stanford and may mail gas cards for verified appointments. It serves Jacob’s Heart families in specified ZIP codes in Santa Cruz, Monterey, San Benito, and Santa Clara counties. Families contact their assigned Family Support Specialist or the Transportation Manager to schedule a ride or verify an appointment for a gas card.

What help you may get

Household Bills And Cash Assistance

Heart on Wheels — household bills and cash assistance

Jacob’s Heart’s Heart on Wheels program provides door-to-door rides to children’s specialty appointments at UCSF and Lucile Packard Children’s Hospital Stanford and may mail gas cards for verified appointments. It serves Jacob’s Heart families in specified ZIP codes in Santa Cruz, Monterey, San Benito, and Santa Clara counties. Families contact their assigned Family Support Specialist or the Transportation Manager to schedule a ride or verify an appointment for a gas card.

Noncash help · As Needed

Can cover

  • Door-to-door rides to specialty care
  • Gas cards for verified appointments
  • The benefit is a ride or gas card; no cash award is described.
  • Rides are scheduled around medical appointments; no numeric cap is published.

Travel And Transportation

Heart on Wheels — travel and transportation

Jacob’s Heart’s Heart on Wheels program provides door-to-door rides to children’s specialty appointments at UCSF and Lucile Packard Children’s Hospital Stanford and may mail gas cards for verified appointments. It serves Jacob’s Heart families in specified ZIP codes in Santa Cruz, Monterey, San Benito, and Santa Clara counties. Families contact their assigned Family Support Specialist or the Transportation Manager to schedule a ride or verify an appointment for a gas card.

Noncash help · As Needed

Can cover

  • Door-to-door rides to specialty care
  • Gas cards for verified appointments
  • The benefit is a ride or gas card; no cash award is described.
  • Rides are scheduled around medical appointments; no numeric cap is published.

Check the main eligibility rules

Diagnosis

B-ALL is in scope. The official program serves children with cancer or a category that includes pediatric B-ALL.

Age

The program does not publish an age limit.

  • The official page uses pediatric or child wording without publishing a numeric age rule.

Treatment status

Active Treatment

  • A provider must verify the patient or diagnosis.
  • The appointment location is verified by the Family Support Specialist.
  • The official page does not publish a numeric income ceiling.

Where you live and where your child is treated

Where your family lives

You must live in: Monterey County; San Benito County; Santa Clara County; Santa Cruz County.

  • The family must live in a currently served ZIP code in Santa Cruz, Monterey, San Benito, or Santa Clara County.

Where your child is treated

Treatment must be connected to: Door-to-door rides are published for specialty appointments at UCSF and Lucile Packard Children’s Hospital Stanford..

  • Door-to-door rides are published for specialty appointments at UCSF and Lucile Packard Children’s Hospital Stanford.

How to get started

Does a social worker or care team need to start it? No. A required care-team start is not published; the family can use the available route below.

Who can start: Caregiver, Parent Or Guardian

  1. Confirm that the home ZIP code is in the current service area.
  2. Contact the assigned Family Support Specialist or Transportation Manager.
  3. Share the appointment location for ride coordination or gas-card verification.

Ways to apply or ask

Documents to prepare

The program does not publish a document checklist. Ask before gathering paperwork.

Availability and timing

ProgramActive
ApplicationsCall To Confirm
Funding or spaceNot Published
Application windowRolling
Last checkedAug 24, 2026
  • The official site presented the program as active on the research date.
  • The official page presents intake as available year-round.

Limitations and things to confirm

No additional limitations are published.

  • Are gas-card values or ride-frequency limits published by staff?
  • What enrollment process makes a family an active Jacob’s Heart family?
  • Which appointment locations and trip distances are currently covered?

Official sources

Program details were last verified Aug 24, 2026. Availability can change, so check the official program before applying.

Official program