Written by a parent, not a doctor. Nothing here is medical advice.

Joe DiMaggio Children's Hospital

KidCierge Patient Navigator Program · About this organization

What you get

Help booking multiple specialist visits, arranging records and escorts, finding lodging, and using MyChart.

How to start

Call or email KidCierge and explain what you need help arranging.

The details, as published

B-ALL is in scope Open

Personal navigation for JDCH patients, caregivers, and referring offices that coordinates multiple specialist appointments, same-day itineraries, records, onsite escorts, hospital and local resources, lodging referrals, and MyChart help.

What help you may get

Navigation Guides And Advocacy

KidCierge Patient Navigator Program — navigation guides and advocacy

Personal navigation for JDCH patients, caregivers, and referring offices that coordinates multiple specialist appointments, same-day itineraries, records, onsite escorts, hospital and local resources, lodging referrals, and MyChart help.

Amount not published

Check the main eligibility rules

Diagnosis

B-ALL is in scope. JDCH pediatric patients or cancer families can use the service when the program-specific rules are met.

Age

The program does not publish an age limit.

Treatment status

No specific treatment status is published.

Where you live and where your child is treated

Where your family lives

Residence coverage is not published clearly; confirm with the program.

Where your child is treated

Treatment must be in: Published treatment-location area.

Where the service, camp, stay, or experience happens
  • Florida — Florida — Florida
  • Boca Raton — Boca Raton
  • Hollywood — Hollywood

How to get started

Does a social worker or care team need to start it? No. A required care-team start is not published; the family can use the available route below.

  1. Use the current hospital page, care team, phone, form, or onsite pathway for this program.

Ways to apply or ask

Documents to prepare

The program does not publish a document checklist. Ask before gathering paperwork.

Availability and timing

ProgramActive
ApplicationsOpen
Funding or spaceNot Published
Application windowRolling
Last checkedAug 24, 2026

Limitations and things to confirm

  • Public pages do not publish every capacity, cost, geographic, documentation, or intake rule.
  • Confirm unpublished intake, capacity, cost, and eligibility details.

Official sources

Program details were last verified Aug 24, 2026. Availability can change, so check the official program before applying.

Official program