Written by a parent, not a doctor. Nothing here is medical advice.

Pacific Gas and Electric Company

Payment Plan and Due-Date Extension · About this organization

What you get

Help with payment-plan installments and due-date extension up to 30 days.

How to start

Read the eligibility rules and have your PG&E account and household information ready for the official application.

Good to know

  • Eligibility is determined from the PG&E account; no income rule is published.

The details, as published

B-ALL is in scope Open

Eligible PG&E customers can use My Account to request installments or extend a bill due date by up to 30 days.

What help you may get

Household Bills And Cash Assistance

Payment Plan and Due-Date Extension benefit

Account-specific installments or a due-date extension for an eligible PG&E bill.

Noncash help · As Needed

Can cover

  • Payment-plan installments
  • Due-date extension up to 30 days

Check the main eligibility rules

Diagnosis

B-ALL is in scope. The published eligibility is account-, household-, income-, payment-, or medical-need based, so a household affected by B-ALL can qualify if it meets those criteria; B-ALL alone does not establish eligibility.

Age

No numeric age limit is published.

  • Eligibility is tied to the PG&E account or household rather than patient age.

Treatment status

No specific treatment status is published.

  • Eligibility is determined from the PG&E account; no income rule is published.
  • Eligibility is determined from the PG&E account; no income rule is published.

Where you live and where your child is treated

Where your family lives

You must live in: An eligible address within PG&E's Northern and Central California service territory..

  • The applicant must have an eligible PG&E service address or account; California residence outside PG&E territory does not qualify.

Where your child is treated

Treatment-location rules are not published clearly; confirm with the program.

How to get started

Get ready to apply

Does a social worker or care team need to start it? No. A required care-team start is not published; the family can use the available route below.

Who can start: Parent Or Guardian, Caregiver

  1. Review eligibility and prepare the PG&E account and household information requested by the official route.
  2. Submit through the official application, authenticated account, or current form route.

Ways to apply or ask

  • Online Portal · Open form or page — Use the official page to start or reach the current application.

Documents to prepare

No documents are listed.

Availability and timing

ProgramActive
ApplicationsOpen
Funding or spaceAvailable
Application windowRolling
Last checkedAug 27, 2026
  • Current options appear in My Account when the account is eligible.
  • Current options appear in My Account when the account is eligible.

Limitations and things to confirm

  • Available only to an eligible PG&E account or service address in PG&E territory; this is not a statewide California entitlement.
  • Eligibility is determined from the PG&E account; no income rule is published.

Official sources

Program details were last verified Aug 27, 2026. Availability can change, so check the official program before applying.

Official program