Written by a parent, not a doctor. Nothing here is medical advice.

Pacific Gas and Electric Company

Relief for Energy Assistance through Community Help · About this organization

What you get

A one-time credit of up to $800 on your PG&E bill toward the past-due portion.

How to start

Read the eligibility rules and have your PG&E account and household information ready for the official application.

Good to know

  • The customer must meet the current 200% federal-poverty-level income guideline and cannot be enrolled in AMP.

The details, as published

B-ALL is in scope Open

REACH provides an eligible PG&E customer a one-time energy credit of up to $800 when facing disconnection and meeting current income rules.

What help you may get

Household Bills And Cash Assistance

Relief for Energy Assistance through Community Help (REACH) benefit

One-time credit applied to an eligible PG&E energy account.

Up to $800 · Once Per 12 Months

Can cover

  • Past-due PG&E energy charges

Check the main eligibility rules

Diagnosis

B-ALL is in scope. The published eligibility is account-, household-, income-, payment-, or medical-need based, so a household affected by B-ALL can qualify if it meets those criteria; B-ALL alone does not establish eligibility.

Age

No numeric age limit is published.

  • Eligibility is tied to the PG&E account or household rather than patient age.

Treatment status

No specific treatment status is published.

Financial need is required.

  • The customer must meet the current 200% federal-poverty-level income guideline and cannot be enrolled in AMP.
  • The customer must meet the current 200% federal-poverty-level income guideline and cannot be enrolled in AMP.

Where you live and where your child is treated

Where your family lives

You must live in: An eligible address within PG&E's Northern and Central California service territory..

  • The applicant must have an eligible PG&E service address or account; California residence outside PG&E territory does not qualify.

Where your child is treated

Treatment-location rules are not published clearly; confirm with the program.

How to get started

Get ready to apply

Does a social worker or care team need to start it? No. A required care-team start is not published; the family can use the available route below.

Who can start: Parent Or Guardian, Caregiver

  1. Review eligibility and prepare the PG&E account and household information requested by the official route.
  2. Submit through the official application, authenticated account, or current form route.

Ways to apply or ask

  • Online Portal · Open form or page — PG&E directs applicants to Dollar Energy Fund from this page.

Documents to prepare

No documents are listed.

Availability and timing

ProgramActive
ApplicationsOpen
Funding or spaceLimited
Application windowRolling
Last checkedAug 27, 2026
  • Applications are first-come, first-served and subject to available funding.
  • Applications are first-come, first-served and subject to available funding.

Limitations and things to confirm

  • Available only to an eligible PG&E account or service address in PG&E territory; this is not a statewide California entitlement.
  • The customer must meet the current 200% federal-poverty-level income guideline and cannot be enrolled in AMP.

Official sources

Program details were last verified Aug 27, 2026. Availability can change, so check the official program before applying.

Official program