Pacific Gas and Electric Company
Self-Identified Vulnerable Program · About this organization
What you get
Help with proactive outage outreach and additional disconnection notice.
How to start
Read the eligibility rules and have your PG&E account and household information ready for the official application.
Good to know
- No income rule is published.
The details, as published
A PG&E account holder not already enrolled in Medical Baseline can self-identify a household member whose health or safety may be at risk during an energy outage and receive extra outreach and notice.
What help you may get
Navigation Guides And Advocacy
Self-Identified Vulnerable Program benefit
Enhanced outage and disconnection outreach for a self-identified medically vulnerable household.
Noncash help · Recurring
Can cover
- Proactive outage outreach
- Additional disconnection notice
Check the main eligibility rules
Diagnosis
B-ALL is in scope. The published eligibility is account-, household-, income-, payment-, or medical-need based, so a household affected by B-ALL can qualify if it meets those criteria; B-ALL alone does not establish eligibility.
Age
No numeric age limit is published.
- Eligibility is tied to the PG&E account or household rather than patient age.
Treatment status
No specific treatment status is published.
- No income rule is published.
- No income rule is published.
Where you live and where your child is treated
Where your family lives
You must live in: An eligible address within PG&E's Northern and Central California service territory..
- The applicant must have an eligible PG&E service address or account; California residence outside PG&E territory does not qualify.
Where your child is treated
Treatment-location rules are not published clearly; confirm with the program.
How to get started
Does a social worker or care team need to start it? No. A required care-team start is not published; the family can use the available route below.
Who can start: Parent Or Guardian, Caregiver
- Review eligibility and prepare the PG&E account and household information requested by the official route.
- Submit through the official application, authenticated account, or current form route.
Ways to apply or ask
- Online Portal · Open form or page — Use the official page to start or reach the current application.
Documents to prepare
No documents are listed.
Availability and timing
| Program | Active |
|---|---|
| Applications | Open |
| Funding or space | Available |
| Application window | Rolling |
| Last checked | Aug 27, 2026 |
- Eligible account holders can self-enroll through My Account; status lasts one year and can be renewed.
- Eligible account holders can self-enroll through My Account; status lasts one year and can be renewed.
Limitations and things to confirm
- Available only to an eligible PG&E account or service address in PG&E territory; this is not a statewide California entitlement.
- No income rule is published.
Official sources
Program details were last verified Aug 27, 2026. Availability can change, so check the official program before applying.
- Self-Identified Vulnerable Program · checked Aug 28, 2026