Written by a parent, not a doctor. Nothing here is medical advice.

Texas Health and Human Services Commission

2-1-1 Texas Information and Referral · About this organization

What you get

Help finding food, housing, childcare, crisis counseling, transportation, and other local services.

How to start

Dial 2-1-1 or the listed number, or search/chat on the official site.

The details, as published

B-ALL is in scope Open

2-1-1 Texas is a free, anonymous HHSC information-and-referral service available 24 hours a day, every day, through 25 regional centers. Families can call, search online, or use English or Spanish chat to locate food, housing, child care, emergency help, crisis counseling, transportation, and other local services; directory referrals are not HHSC-delivered benefits.

What help you may get

Household Bills And Cash Assistance

2-1-1 Texas Information and Referral — household bills and cash assistance

2-1-1 Texas is a free, anonymous HHSC information-and-referral service available 24 hours a day, every day, through 25 regional centers. Families can call, search online, or use English or Spanish chat to locate food, housing, child care, emergency help, crisis counseling, transportation, and other local services; directory referrals are not HHSC-delivered benefits.

Amount not published

Lodging Near Treatment

2-1-1 Texas Information and Referral — lodging near treatment

2-1-1 Texas is a free, anonymous HHSC information-and-referral service available 24 hours a day, every day, through 25 regional centers. Families can call, search online, or use English or Spanish chat to locate food, housing, child care, emergency help, crisis counseling, transportation, and other local services; directory referrals are not HHSC-delivered benefits.

Amount not published

Meals And Food

2-1-1 Texas Information and Referral — meals and food

2-1-1 Texas is a free, anonymous HHSC information-and-referral service available 24 hours a day, every day, through 25 regional centers. Families can call, search online, or use English or Spanish chat to locate food, housing, child care, emergency help, crisis counseling, transportation, and other local services; directory referrals are not HHSC-delivered benefits.

Amount not published

Navigation Guides And Advocacy

2-1-1 Texas Information and Referral — navigation guides and advocacy

2-1-1 Texas is a free, anonymous HHSC information-and-referral service available 24 hours a day, every day, through 25 regional centers. Families can call, search online, or use English or Spanish chat to locate food, housing, child care, emergency help, crisis counseling, transportation, and other local services; directory referrals are not HHSC-delivered benefits.

Amount not published

Peer And Emotional Support

2-1-1 Texas Information and Referral — peer and emotional support

2-1-1 Texas is a free, anonymous HHSC information-and-referral service available 24 hours a day, every day, through 25 regional centers. Families can call, search online, or use English or Spanish chat to locate food, housing, child care, emergency help, crisis counseling, transportation, and other local services; directory referrals are not HHSC-delivered benefits.

Amount not published

Travel And Transportation

2-1-1 Texas Information and Referral — travel and transportation

2-1-1 Texas is a free, anonymous HHSC information-and-referral service available 24 hours a day, every day, through 25 regional centers. Families can call, search online, or use English or Spanish chat to locate food, housing, child care, emergency help, crisis counseling, transportation, and other local services; directory referrals are not HHSC-delivered benefits.

Amount not published

Why this may help

Household Bills And Cash Assistance: The referral service can find local bill-assistance resources; it does not pay the bills itself.

Check the main eligibility rules

Diagnosis

B-ALL is in scope. A Texas family affected by B-ALL may use the diagnosis-neutral referral service for household and community needs.

Age

The program does not publish an age limit.

Treatment status

No specific treatment status is published.

Where you live and where your child is treated

Where your family lives

You must live in: TX.

Where your child is treated

No treatment-location restriction is published.

How to get started

Does a social worker or care team need to start it? No. A required care-team start is not published; the family can use the available route below.

  1. Dial 2-1-1 or 877-541-7905, or search/chat on the official site.

Ways to apply or ask

  • Web Form

Documents to prepare

The program does not publish a document checklist. Ask before gathering paperwork.

Availability and timing

ProgramActive
ApplicationsOpen
Funding or spaceNot Published
Application windowRolling
Last checkedAug 24, 2026
  • Available 24/7/365.

Limitations and things to confirm

  • Listings are referrals and each provider's eligibility, cost, and availability require confirmation.

Official sources

Program details were last verified Aug 27, 2026. Availability can change, so check the official program before applying.

Official program