Written by a parent, not a doctor. Nothing here is medical advice.

Get ready to call

Oregon Health Authority

Oregon Health Plan Non-Emergency Medical Transportation and Travel Help

What you get

Approved gas or mileage, taxi, bus or other rides to covered care or pharmacy visits, plus meals and lodging when travel rules are met, including one parent or attendant when approved. Open now.

Who starts it
You, by phone
How it’s sent
A phone call to 800-273-0557
Your time
A phone call
Last checked
Aug 27, 2026

Before you start, check you fit

  • The trip must be for OHP-covered care or pharmacy services and must be approved before the appointment or pharmacy visit.
  • Local ride service procedures, documentation requirements, and approval decisions vary.
  • Lodging and attendant costs are limited to circumstances specified in the administrative rule or approved at the coordinated care organization's discretion.
  1. What to sayShort is fine. They will ask for what they need.

    Hi, my name is [your name]. My child is being treated for cancer at [hospital].
    I’m calling about Oregon Health Plan Non-Emergency Medical Transportation and Travel Help from Oregon Health Authority.
    We’re hoping for approved gas or mileage, taxi, bus or other rides to covered care or pharmacy visits, plus meals and lodging when travel rules are met, including one parent or attendant when approved.
    [child’s name] was diagnosed on [diagnosis date].
    What do you need from me, and what happens next?
    Copying is the only thing this page does with your text. Nothing is saved.
    800-273-0557

    Call OHP Client Services if the member has Open Card coverage or needs help identifying the correct ride service.

    Phone number and hours ↗ Checked Aug 27, 2026

    Have by the phone

    • Your child’s diagnosis and the date.
    • The hospital’s name and your social worker’s name.

    What they’ll send next

    • If unresolved, call the CCO or OHP Client Services at 800-273-0557.

After the call

If unresolved, call the CCO or OHP Client Services at 800-273-0557. If you have not heard back in two weeks, write and ask whether it arrived.

Full record, as published