Oregon Health Authority

What you get

Approved gas or mileage, taxi, bus or other rides to covered care or pharmacy visits, plus meals and lodging when travel rules are met, including one parent or attendant when approved.

How to start

Find your local ride service on the linked rides page. Ask the service to approve the trip, meals or lodging before you travel.

Good to know

• Only members with OHP Plus benefit package BMM, BMH, or BMD, or OHP Bridge benefit package BRG, are eligible under the reviewed member page.
• The trip must be for OHP-covered care or pharmacy services and must be approved before the appointment or pharmacy visit.

What help you may get

Check the main eligibility rules

• Provider confirmation is not published as mandatory.
• A signed attending-physician statement is required when meals or lodging are requested for an attendant on qualifying medical grounds under the rule.
• Provider documentation is required when lodging is requested because of medical need.
• The destination service must be covered by the member's Oregon Health Plan benefit package.
• The member must have OHP Plus benefits under benefit package BMM, BMH, or BMD, or OHP Bridge benefits under benefit package BRG.

• Travel-help eligibility depends on enrollment in an eligible Oregon Health Plan benefit package rather than a separate transportation income table; underlying OHP eligibility rules vary by coverage group.

Where you live and where your child is treated

How to get started

Get ready to call

Does a social worker or care team need to start it? No. A required care-team start is not published; the family can use the available route below.

Who can start: Caregiver, Parent Or Guardian, Patient

1. Before the day of the appointment, request the needed ride or ask for prior approval of gas, mileage, meals, or lodging.
2. Confirm that the child has an eligible OHP Plus or OHP Bridge benefit package and that the appointment or pharmacy service is covered.
3. Find the local ride service for the member's county on the official OHP rides page; Open Card members may call OHP Client Services.
4. Follow the local ride service's instructions for the booked ride or for submitting mileage, receipts, and other reimbursement documentation within its deadline.
5. Provide the appointment and trip information and any medical documentation the ride service requires, including provider documentation for medically necessary lodging or a qualifying attendant when applicable.

Documents to prepare

• Documentation required by the local ride service before reimbursement
• Provider documentation when lodging is requested because of medical need
• Signed attending-physician statement when meals or lodging are requested for an attendant on qualifying medical grounds

• A coordinated care organization may hold reimbursements under $10 until the member's accumulated reimbursement reaches $10.
• For approved mileage, gas, meals, or lodging, follow the local ride service's reimbursement process and submit required documentation promptly; a claim more than 45 days after travel may be disallowed.
• The local ride service may book a taxi, bus, or other ride after approving the request.

Availability and timing

• Individual ride, mileage, meal, and lodging requests remain subject to advance approval and applicable benefit rules.
• The current Oregon Health Authority member page presents non-emergency rides and travel-cost help as an active benefit for the named OHP benefit packages.
• The official member page says to call the local ride service before the day of the appointment or pharmacy visit.
• Request approval before the appointment day; the reviewed statewide page does not publish a universal minimum number of business days.

Limitations and things to confirm

• Local ride service procedures, documentation requirements, and approval decisions vary.
• Lodging and attendant costs are limited to circumstances specified in the administrative rule or approved at the coordinated care organization's discretion.
• Meal reimbursement generally requires travel outside the local area and a trip of at least four hours round trip.
• Only members with OHP Plus benefit package BMM, BMH, or BMD, or OHP Bridge benefit package BRG, are eligible under the reviewed member page.
• Reimbursement claims more than 45 days after travel may be denied, and reimbursements under $10 may be held until they reach that threshold.
• The trip must be for OHP-covered care or pharmacy services and must be approved before the appointment or pharmacy visit.

• Does the local ride service book lodging directly, reimburse lodging, or offer both methods?
• How does the local ride service define the member's local area for meal and lodging eligibility?
• How many business days of advance notice does that ride service require for routine oncology appointments, urgent trips, discharge rides, and out-of-area care?
• What appeal or complaint process applies if a ride, reimbursement, meal, or lodging request is denied?
• What appointment verification, driver, mileage, receipt, tax, or signature documents does the local ride service require?
• What are the current mileage, meal, and lodging reimbursement rates and maximums?
• What language interpretation or translated application help is available through the local ride service?
• When can a parent, caregiver, or additional attendant receive travel, meal, or lodging support, and what physician statement is required?
• Which local ride service or coordinated care organization handles the child's county and current coverage arrangement?
• Which pediatric oncology and pharmacy trip types are covered under the member's exact OHP Plus or OHP Bridge benefit package?
• Will the child's proposed oncology hospital be approved when a closer provider exists, and what clinical justification is required?

Official sources

Program details were last verified Aug 24, 2026. Availability can change, so check the official program before applying.

• Oregon Health Plan (OHP) Rides to Appointments · checked Aug 24, 2026
• Oregon Health Plan (OHP) Rides to Appointments · checked Aug 23, 2026
• Oregon Administrative Rules Chapter 410, Division 141 - Oregon Health Plan · checked Aug 24, 2026
• Oregon Administrative Rules Chapter 410, Division 141 - Oregon Health Plan · checked Aug 23, 2026