Written by a parent, not a doctor. Nothing here is medical advice.

Childhood Cancer Lantern
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Texas Health and Human Services Commission

Medical Transportation Program

What you get

Help with approved attendant travel, approved meals and lodging, mileage reimbursement, public transportation, including approved air travel and taxi or wheelchair van. Open now. Ask whether funds are available.

Who starts it
Your care team
How it’s sent
Through your care team
Your time
One conversation with your care team
Last checked
Aug 27, 2026

Before you start, check you fit

  • An underlying eligible Texas health-program enrollment is required.
  • Trips require prior authorization and advance notice except where current rules provide an exception.
  • Plan, covered service, medical necessity, ride availability, notice, attendant, lodging, meal, and out-of-state authorization rules apply.

  1. One thing to do: ask your care teamThey send it. You give them what they need.

    Texas Health and Human Services Commission takes requests from your care team, not from families. Copy this message, or say it at the next visit.

    Hi [social worker’s name],

Could you send a request to Texas Health and Human Services Commission for us? They offer help with approved attendant travel, approved meals and lodging, mileage reimbursement, public transportation, including approved air travel and taxi or wheelchair van, and it has to come from you. Their page is here: https://fhb.hhs.texas.gov/forms/4000-4999/form-4214-request-non-emergency-medical-transportation-nemt-services

Tell me what you need from me and I’ll bring it to our next visit. Thank you for everything you do for us.

[your name] · [phone]
    Copying is the only thing this page does with your text. Nothing is saved.
    Their program page ↗ Checked Aug 27, 2026

    What to bring to the meeting

    • Your child’s diagnosis, the hospital’s name, and what you need help with.

    What happens next

    • The MCO verifies the covered service and provider and completes all sections of Form 4214, including any required long-distance justification.
    • The MCO submits the completed form to the assigned transportation organization or broker for authorization.

After your care team sends it

The member or family follows up with the transportation organization, broker, or MCO about authorization and trip arrangements.

Full record, as published