Texas Health and Human Services Commission
Medical Transportation Program · About this organization
What you get
Help with approved attendant travel, approved meals and lodging, mileage reimbursement, public transportation, including approved air travel and taxi or wheelchair van.
How to start
Your care team sends the referral.
The details, as published
The Texas Medical Transportation Program arranges or reimburses nonemergency travel to covered health-care appointments for eligible Medicaid, CSHCN, and Transportation for Indigent Cancer Patients clients who lack another ride. Services can include public transportation, taxi or van service, mileage, and in some cases meals, lodging, air travel, or an attendant. Families generally call at least two business days before an in-county trip or five business days before travel outside the county, and prior authorization and capacity rules apply.
What help you may get
Lodging Near Treatment
Medical Transportation Program — lodging near treatment
The Texas Medical Transportation Program arranges or reimburses nonemergency travel to covered health-care appointments for eligible Medicaid, CSHCN, and Transportation for Indigent Cancer Patients clients who lack another ride. Services can include public transportation, taxi or van service, mileage, and in some cases meals, lodging, air travel, or an attendant. Families generally call at least two business days before an in-county trip or five business days before travel outside the county, and prior authorization and capacity rules apply.
Amount decided by the program · Per Trip
Can cover
- Approved attendant travel
- Approved meals and lodging
- Mileage reimbursement
- Public transportation, including approved air travel
- Taxi or wheelchair van
- Payment and booking depend on authorized mode, trip, client program, and current rate rules.
- Each trip requires program authorization under current scheduling rules.
Meals And Food
Medical Transportation Program — meals and food
The Texas Medical Transportation Program arranges or reimburses nonemergency travel to covered health-care appointments for eligible Medicaid, CSHCN, and Transportation for Indigent Cancer Patients clients who lack another ride. Services can include public transportation, taxi or van service, mileage, and in some cases meals, lodging, air travel, or an attendant. Families generally call at least two business days before an in-county trip or five business days before travel outside the county, and prior authorization and capacity rules apply.
Amount decided by the program · Per Trip
Can cover
- Approved attendant travel
- Approved meals and lodging
- Mileage reimbursement
- Public transportation, including approved air travel
- Taxi or wheelchair van
- Payment and booking depend on authorized mode, trip, client program, and current rate rules.
- Each trip requires program authorization under current scheduling rules.
Travel And Transportation
Medical Transportation Program — travel and transportation
The Texas Medical Transportation Program arranges or reimburses nonemergency travel to covered health-care appointments for eligible Medicaid, CSHCN, and Transportation for Indigent Cancer Patients clients who lack another ride. Services can include public transportation, taxi or van service, mileage, and in some cases meals, lodging, air travel, or an attendant. Families generally call at least two business days before an in-county trip or five business days before travel outside the county, and prior authorization and capacity rules apply.
Amount decided by the program · Per Trip
Can cover
- Approved attendant travel
- Approved meals and lodging
- Mileage reimbursement
- Public transportation, including approved air travel
- Taxi or wheelchair van
- Payment and booking depend on authorized mode, trip, client program, and current rate rules.
- Each trip requires program authorization under current scheduling rules.
- The published monetary limit is shared across the listed benefit components.
Check the main eligibility rules
Diagnosis
B-ALL is in scope. A Texas child with B-ALL may use MTP when enrolled in an eligible underlying health program and traveling to a covered appointment.
Age
The program does not publish an age limit.
- The transportation program is not limited by a pediatric age ceiling; special attendant and meal/lodging rules apply to clients from birth through age 20.
Treatment status
No specific treatment status is published.
- A provider must verify the patient or diagnosis.
- Enrollment in Medicaid, CSHCN, or another published MTP-eligible program is required.
- No numerical income ceiling was published on the reviewed official page.
Where you live and where your child is treated
Where your family lives
You must live in: TX.
- The traveler must be eligible through Texas Medicaid, CSHCN, or another published MTP client program.
Where your child is treated
Treatment must be in: Covered Texas health-care destinations; out-of-state travel requires prior authorization and a covered service unavailable in Texas..
- Travel is for covered health-care appointments. Out-of-state travel requires authorization and a covered service unavailable in Texas.
How to get started
Set up the ask for my care team
Does a social worker or care team need to start it? Yes. Ask your child’s social worker or care team to begin the request.
Who can start: Caregiver, Parent Or Guardian, Patient
- Contact the assigned transportation organization, broker, or managed-care organization and provide member and appointment information for the trip request.
- The managed-care organization verifies the covered service and provider, completes Form 4214 when required for long-distance travel, and submits it to the assigned transportation organization or broker.
- Follow up with the transportation organization, broker, or managed-care organization about authorization and trip arrangements.
Ways to apply or ask
- Online Portal · Open form or page
- Phone · 877-633-8747 — Call MTP to schedule or request authorization.
Documents to prepare
The program does not publish a document checklist. Ask before gathering paperwork.
- MTP verifies client eligibility and the covered appointment, determines the appropriate mode, and authorizes booking or reimbursement.
Availability and timing
| Program | Active |
|---|---|
| Applications | Open |
| Funding or space | Call To Confirm |
| Application window | Rolling |
| Last checked | Aug 23, 2026 |
- The official page presented the program as active on the verification date; assistance remains subject to program review.
- Call at least two business days before an in-county trip and five business days before a trip outside the county; urgent exceptions may have separate rules.
Limitations and things to confirm
- An underlying eligible Texas health-program enrollment is required.
- Trips require prior authorization and advance notice except where current rules provide an exception.
- Plan, covered service, medical necessity, ride availability, notice, attendant, lodging, meal, and out-of-state authorization rules apply.
- This record consolidates the Medicaid NEMT subset into the broader Texas Medical Transportation Program; it is one benefit, not two separately selectable programs.
- Confirm current intake capacity and any unpublished application documents or benefit limits before referral.
Official sources
Program details were last verified Aug 23, 2026. Availability can change, so check the official program before applying.
- Medical Transportation Program · checked Aug 27, 2026
- Form 4214 NEMT Request · checked Aug 27, 2026
- Medical Transportation Program Manual · checked Aug 23, 2026
- Texas Health Steps and Case Management · checked Aug 24, 2026