Austin Hatcher Foundation for Pediatric Cancer
Mental Health Counseling · About this organization
What you get
Free individual, family, grief, marriage, and group counseling with licensed mental health professionals.
How to start
Fill in the Request Services form. Staff arrange an introductory consultation, orientation, and a plan for your family.
Good to know
- This is scheduled psychosocial care, not an emergency or crisis-response service.
The details, as published
Austin Hatcher Foundation provides no-cost mental health counseling to pediatric cancer patients, survivors, and their family members throughout the cancer journey and survivorship. Licensed mental health professionals provide individual, family, grief, marriage, and group counseling, with an individualized plan developed after consultation and intake. Because of clinician licensing, current mental health therapy is available only in Tennessee, Georgia, and California, even though some other Austin Hatcher programs are national. A family may request services directly, or a health professional, school professional, friend, or neighbor may submit a referral.
What help you may get
Practical Items And Home Help
Mental Health Counseling — practical items and home help
Austin Hatcher Foundation provides no-cost mental health counseling to pediatric cancer patients, survivors, and their family members throughout the cancer journey and survivorship. Licensed mental health professionals provide individual, family, grief, marriage, and group counseling, with an individualized plan developed after consultation and intake. Because of clinician licensing, current mental health therapy is available only in Tennessee, Georgia, and California, even though some other Austin Hatcher programs are national. A family may request services directly, or a health professional, school professional, friend, or neighbor may submit a referral.
Noncash help · As Needed
Can cover
- Family counseling
- Grief counseling
- Group counseling
- Individual counseling
- Marriage counseling
Does not cover
- Emergency psychiatric evaluation, crisis response, or guaranteed immediate appointments
- Counseling is provided at no charge; the program is not a cash grant.
- The foundation describes lifetime support but determines the actual counseling plan through individualized intake; no session entitlement or maximum is published.
Mental Health Therapy
Mental Health Counseling — mental health therapy
Austin Hatcher Foundation provides no-cost mental health counseling to pediatric cancer patients, survivors, and their family members throughout the cancer journey and survivorship. Licensed mental health professionals provide individual, family, grief, marriage, and group counseling, with an individualized plan developed after consultation and intake. Because of clinician licensing, current mental health therapy is available only in Tennessee, Georgia, and California, even though some other Austin Hatcher programs are national. A family may request services directly, or a health professional, school professional, friend, or neighbor may submit a referral.
Noncash help · As Needed
Can cover
- Family counseling
- Grief counseling
- Group counseling
- Individual counseling
- Marriage counseling
Does not cover
- Emergency psychiatric evaluation, crisis response, or guaranteed immediate appointments
- Counseling is provided at no charge; the program is not a cash grant.
- The foundation describes lifetime support but determines the actual counseling plan through individualized intake; no session entitlement or maximum is published.
Check the main eligibility rules
Diagnosis
B-ALL is in scope. The foundation provides counseling to families affected by pediatric cancer, including a child age 0–18 with B-cell acute lymphoblastic leukemia and the child's immediate family.
Age
The program does not publish an age limit.
- The service is based on a pediatric cancer diagnosis, but no numerical age rule is published for counseling participants or the underlying patient.
Treatment status
Bereavement, Survivorship
- Counseling is delivered by licensed mental health professionals and may be coordinated with community providers.
- The foundation states that services are completely free regardless of income or insurance status.
Where you live and where your child is treated
Where your family lives
You must live in: CA, GA, TN.
- The official FAQ states that licensed mental health therapy is currently available in Tennessee, Georgia, and California; it does not state whether residence or clinician service location controls access.
Where your child is treated
No treatment-location restriction is published.
How to get started
Does a social worker or care team need to start it? No. A required care-team start is not published; the family can use the available route below.
Who can start: Caregiver, Healthcare Team, Parent Or Guardian, Patient
- Attend an in-person or virtual orientation and work with staff on an Individualized Family Plan.
- Complete intake so the team can confirm eligibility and needs.
- Participate in the foundation's introductory consultation.
- Submit a Request Services form for your family or use the appropriate referral pathway.
Ways to apply or ask
- Online Portal · Open form or page
- Online Portal · Open form or page
- Phone · Open form or page · 423-243-3471 — Call the Education Advancement Center with questions about service geography or intake.
Documents to prepare
- Brief intake information requested after consultation
- Initial request or referral information
- The foundation provides accepted counseling services at no cost after consultation, eligibility confirmation, orientation, and individualized planning.
Availability and timing
| Program | Active |
|---|---|
| Applications | Open |
| Funding or space | Not Published |
| Application window | Rolling |
| Last checked | Aug 24, 2026 |
- The current Get Support page offers live request and referral pathways. Acceptance, clinician assignment, modality, and scheduling follow consultation and eligibility review.
- The Get Support page presents live request and referral routes without a seasonal deadline; clinician capacity is not published.
- No consultation, enrollment, or appointment timing is published.
Limitations and things to confirm
- A request begins consultation and eligibility review and does not guarantee a particular clinician, modality, schedule, or number of sessions.
- Licensed mental health therapy is currently limited to Tennessee, Georgia, and California; national access statements on the site refer to other programs as well.
- The Request Services and referral forms are hosted by an external clinical-form service; review its privacy and consent terms before entering health information.
- This is scheduled psychosocial care, not an emergency or crisis-response service.
- Does counseling eligibility depend on residence, clinician location, or both in Tennessee, Georgia, and California?
- What privacy terms govern the externally hosted intake and referral forms?
- Which virtual and in-person modalities, languages, and clinician capacities are currently available?
Official sources
Program details were last verified Aug 24, 2026. Availability can change, so check the official program before applying.
- About the Austin Hatcher Foundation · checked Aug 24, 2026
- Request An Appointment · checked Aug 24, 2026
- Our Services for Pediatric Cancer Families · checked Aug 24, 2026