Written by a parent, not a doctor. Nothing here is medical advice.

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Family House

Family Assistance Room-Fee Discounts · About this organization

What you get

$10 off each night's room cost after seven days, applied back to the start of your stay, plus possible income-based discounts.

How to start

Call reservations at and explain your financial situation. Ask which income documents to send.

Good to know

  • Room availability, income thresholds, documents, and the final discounted rate require contact.
  • Treatment must be at a Pittsburgh-area hospital and an adult caregiver must remain with you.

The details, as published

B-ALL is in scope Call To Confirm

Family House reduces room fees through a $10 nightly length-of-stay discount after seven days, applied retroactively, and an additional income-based discount for qualifying guests. Subsidies are also described for low-income families, trauma or transplant circumstances, and long stays. Guests ask a hospital social worker or reservations staff; income thresholds, discount table, documents, decision time, appeal, and fund limits are not published.

Go to the official program ↗

What help you may get

Household Bills And Cash Assistance

Family Assistance Room-Fee Discounts — household bills and cash assistance

Family House reduces room fees through a $10 nightly length-of-stay discount after seven days, applied retroactively, and an additional income-based discount for qualifying guests. Subsidies are also described for low-income families, trauma or transplant circumstances, and long stays. Guests ask a hospital social worker or reservations staff; income thresholds, discount table, documents, decision time, appeal, and fund limits are not published.

Amount not published

Can cover

  • A $10-per-night extended-stay discount after seven days
  • Additional income-based room discounts
  • Reduced Family House room fees
  • The extended-stay discount is $10 per night after seven days and is applied retroactively; income-based discount amounts are not public.
  • Discounts apply during an eligible Family House stay.

Lodging Near Treatment

Family Assistance Room-Fee Discounts — lodging near treatment

Family House reduces room fees through a $10 nightly length-of-stay discount after seven days, applied retroactively, and an additional income-based discount for qualifying guests. Subsidies are also described for low-income families, trauma or transplant circumstances, and long stays. Guests ask a hospital social worker or reservations staff; income thresholds, discount table, documents, decision time, appeal, and fund limits are not published.

Amount not published

Can cover

  • A $10-per-night extended-stay discount after seven days
  • Additional income-based room discounts
  • Reduced Family House room fees
  • The extended-stay discount is $10 per night after seven days and is applied retroactively; income-based discount amounts are not public.
  • Discounts apply during an eligible Family House stay.

Check the main eligibility rules

Diagnosis

B-ALL is in scope. The published program scope includes pediatric cancer or serious childhood illness, so pediatric B-ALL is within the diagnosis category.

Age

Age 0 to no published upper limit, measured at application.

  • Children may stay but may not be alone in the house without a parent or guardian.

Treatment status

No specific treatment status is published.

Financial need is required.

  • Additional discounts are available for qualifying income levels; the thresholds are available from the hospital social worker or reservations.

Where you live and where your child is treated

Where your family lives

Residence coverage is not published clearly; confirm with the program.

Where your child is treated

Treatment must be connected to: The patient must seek medical treatment at a Pittsburgh-area hospital..

  • The patient must seek medical treatment at a Pittsburgh-area hospital.
Where the service, camp, stay, or experience happens
  • Pennsylvania — Pennsylvania — Pennsylvania
  • Pittsburgh, Pennsylvania — Pittsburgh, Pennsylvania

How to get started

Does a social worker or care team need to start it? No. A required care-team start is not published; the family can use the available route below.

Who can start: Caregiver, Parent Or Guardian, Patient, Social Worker

  1. Ask the hospital social worker or call 412-647-7777 during reservation or the stay.
  2. Call reservations or ask the hospital social worker about a room and Family Assistance.
  3. Confirm the patient will receive care at a Pittsburgh-area hospital and will have an adult caregiver.
  4. Family House confirms the room rate and availability.
  5. Provide income or other circumstances requested for the discount.

Ways to apply or ask

Documents to prepare

  • Income or circumstance verification requested by Family House; the public page does not list specific documents
  • Family House applies the approved discount to its room charge.

Availability and timing

ProgramActive
ApplicationsCall To Confirm
Funding or spaceFund Dependent
Application windowCall First
Last checkedAug 24, 2026
  • The current page describes the active program; rooms and income-based assistance require contact.
  • Room and discount availability are confirmed by reservations.

Limitations and things to confirm

  • Current standard room rates and parking charges still apply unless reduced.
  • Room availability, income thresholds, documents, and the final discounted rate require contact.
  • Treatment must be at a Pittsburgh-area hospital and an adult caregiver must remain with the patient.
  • What income thresholds, discount amounts, documents, decision time, appeals, funding, and automatic seven-night rules apply?

Official sources

Program details were last verified Aug 24, 2026. Availability can change, so check the official program before applying.

Official program