Florida Agency for Health Care Administration
Medicaid Choice Counseling and Plan Enrollment · About this organization
What you get
Free help comparing, choosing, or changing a Medicaid health plan by phone, text, or the member website.
How to start
Phone the listed number, text 357662, or use the Member Portal.
The details, as published
Free Choice Counseling helps Florida Medicaid members compare, enroll in, or change managed-care plans by phone, text, automated system, or Member Portal. Members generally have 120 days after enrollment and a personal 60-day annual open-enrollment window to change plans freely; outside those periods, a state-approved For Cause reason is usually required, and no single statewide deadline exists.
What help you may get
Medical And Insurance Costs
Medicaid Choice Counseling and Plan Enrollment — medical and insurance costs
Free Choice Counseling helps Florida Medicaid members compare, enroll in, or change managed-care plans by phone, text, automated system, or Member Portal. Members generally have 120 days after enrollment and a personal 60-day annual open-enrollment window to change plans freely; outside those periods, a state-approved For Cause reason is usually required, and no single statewide deadline exists.
Amount not published
Navigation Guides And Advocacy
Medicaid Choice Counseling and Plan Enrollment — navigation guides and advocacy
Free Choice Counseling helps Florida Medicaid members compare, enroll in, or change managed-care plans by phone, text, automated system, or Member Portal. Members generally have 120 days after enrollment and a personal 60-day annual open-enrollment window to change plans freely; outside those periods, a state-approved For Cause reason is usually required, and no single statewide deadline exists.
Amount not published
Why this may help
Medical And Insurance Costs: Choice Counseling helps you compare health plans and enroll in or change one.
Check the main eligibility rules
Diagnosis
B-ALL is in scope. The official program scope includes U.S. children with cancer, which includes pediatric B-ALL when the stated eligibility rules are met.
Age
The program does not publish an age limit.
Treatment status
No specific treatment status is published.
Where you live and where your child is treated
Where your family lives
You must live in: FL.
Where your child is treated
No treatment-location restriction is published.
How to get started
Does a social worker or care team need to start it? No. A required care-team start is not published; the family can use the available route below.
- Call 877-711-3662, text 357662, or use the Member Portal.
Ways to apply or ask
- Online Portal · Open form or page
- Online Portal
- Web Form
Documents to prepare
The program does not publish a document checklist. Ask before gathering paperwork.
Availability and timing
| Program | Active |
|---|---|
| Applications | Not Published |
| Funding or space | Not Published |
| Application window | Rolling |
| Last checked | Aug 24, 2026 |
Limitations and things to confirm
No additional limitations are published.
- What personal enrollment dates and For Cause evidence apply to the family?
Official sources
Program details were last verified Aug 24, 2026. Availability can change, so check the official program before applying.
- Medicaid Choice Counseling and Plan Enrollment · checked Aug 28, 2026
- Medicaid Choice Counseling and Plan Enrollment · checked Aug 28, 2026
- Medicaid Choice Counseling and Plan Enrollment · checked Aug 24, 2026