Written by a parent, not a doctor. Nothing here is medical advice.

Friends of Karen

Family Social Work and Financial Support · About this organization

What you get

Help with childcare, copays, coinsurance, food, gifts, hospital lodging, phone, rent, travel, utilities, and finding other resources, plus emotional help. The amount isn’t published. Ask.

How to start

Your hospital social worker refers you. You call Family Support for the assessment, then fill in the private application and supply the requested medical and financial details.

Good to know

  • The 12-month pre-diagnosis residency rule is a hard geographic filter.
  • Your child must be a U.S. citizen or lawful permanent resident.

The details, as published

B-ALL is in scope Open Care team starts the request

Friends of Karen assigns individualized family support and may provide financial, practical, emotional, and navigation help to eligible tri-state families. The child must be a newborn through age 21, actively in treatment, meet citizenship or lawful-resident rules, and satisfy the published 12-month pre-diagnosis local-residence rule. A hospital social worker usually refers the family, and the parent or guardian completes a required private telephone intake.

What help you may get

Childcare

Family Social Work and Financial Support — childcare

Friends of Karen assigns individualized family support and may provide financial, practical, emotional, and navigation help to eligible tri-state families. The child must be a newborn through age 21, actively in treatment, meet citizenship or lawful-resident rules, and satisfy the published 12-month pre-diagnosis local-residence rule. A hospital social worker usually refers the family, and the parent or guardian completes a required private telephone intake.

Amount decided by the program · As Needed

Can cover

  • Advocacy and help applying for other resources
  • Childcare
  • Coinsurance
  • Copayments
  • Food
  • Holiday, birthday, and back-to-school gifts
  • Hospital lodging
  • Phone
  • Rent
  • Travel
  • Utilities
  • Support is individualized; no public award ceiling is stated.
  • Services are tailored to the family's assessed needs.

Household Bills And Cash Assistance

Family Social Work and Financial Support — household bills and cash assistance

Friends of Karen assigns individualized family support and may provide financial, practical, emotional, and navigation help to eligible tri-state families. The child must be a newborn through age 21, actively in treatment, meet citizenship or lawful-resident rules, and satisfy the published 12-month pre-diagnosis local-residence rule. A hospital social worker usually refers the family, and the parent or guardian completes a required private telephone intake.

Amount decided by the program · As Needed

Can cover

  • Advocacy and help applying for other resources
  • Childcare
  • Coinsurance
  • Copayments
  • Food
  • Holiday, birthday, and back-to-school gifts
  • Hospital lodging
  • Phone
  • Rent
  • Travel
  • Utilities
  • Support is individualized; no public award ceiling is stated.
  • Services are tailored to the family's assessed needs.

Lodging Near Treatment

Family Social Work and Financial Support — lodging near treatment

Friends of Karen assigns individualized family support and may provide financial, practical, emotional, and navigation help to eligible tri-state families. The child must be a newborn through age 21, actively in treatment, meet citizenship or lawful-resident rules, and satisfy the published 12-month pre-diagnosis local-residence rule. A hospital social worker usually refers the family, and the parent or guardian completes a required private telephone intake.

Amount decided by the program · As Needed

Can cover

  • Advocacy and help applying for other resources
  • Childcare
  • Coinsurance
  • Copayments
  • Food
  • Holiday, birthday, and back-to-school gifts
  • Hospital lodging
  • Phone
  • Rent
  • Travel
  • Utilities
  • Support is individualized; no public award ceiling is stated.
  • Services are tailored to the family's assessed needs.

Meals And Food

Family Social Work and Financial Support — meals and food

Friends of Karen assigns individualized family support and may provide financial, practical, emotional, and navigation help to eligible tri-state families. The child must be a newborn through age 21, actively in treatment, meet citizenship or lawful-resident rules, and satisfy the published 12-month pre-diagnosis local-residence rule. A hospital social worker usually refers the family, and the parent or guardian completes a required private telephone intake.

Amount decided by the program · As Needed

Can cover

  • Advocacy and help applying for other resources
  • Childcare
  • Coinsurance
  • Copayments
  • Food
  • Holiday, birthday, and back-to-school gifts
  • Hospital lodging
  • Phone
  • Rent
  • Travel
  • Utilities
  • Support is individualized; no public award ceiling is stated.
  • Services are tailored to the family's assessed needs.

Medical And Insurance Costs

Family Social Work and Financial Support — medical and insurance costs

Friends of Karen assigns individualized family support and may provide financial, practical, emotional, and navigation help to eligible tri-state families. The child must be a newborn through age 21, actively in treatment, meet citizenship or lawful-resident rules, and satisfy the published 12-month pre-diagnosis local-residence rule. A hospital social worker usually refers the family, and the parent or guardian completes a required private telephone intake.

Amount decided by the program · As Needed

Can cover

  • Advocacy and help applying for other resources
  • Childcare
  • Coinsurance
  • Copayments
  • Food
  • Holiday, birthday, and back-to-school gifts
  • Hospital lodging
  • Phone
  • Rent
  • Travel
  • Utilities
  • Support is individualized; no public award ceiling is stated.
  • Services are tailored to the family's assessed needs.

Navigation Guides And Advocacy

Family Social Work and Financial Support — navigation guides and advocacy

Friends of Karen assigns individualized family support and may provide financial, practical, emotional, and navigation help to eligible tri-state families. The child must be a newborn through age 21, actively in treatment, meet citizenship or lawful-resident rules, and satisfy the published 12-month pre-diagnosis local-residence rule. A hospital social worker usually refers the family, and the parent or guardian completes a required private telephone intake.

Amount decided by the program · As Needed

Can cover

  • Advocacy and help applying for other resources
  • Childcare
  • Coinsurance
  • Copayments
  • Food
  • Holiday, birthday, and back-to-school gifts
  • Hospital lodging
  • Phone
  • Rent
  • Travel
  • Utilities
  • Support is individualized; no public award ceiling is stated.
  • Services are tailored to the family's assessed needs.

Practical Items And Home Help

Family Social Work and Financial Support — practical items and home help

Friends of Karen assigns individualized family support and may provide financial, practical, emotional, and navigation help to eligible tri-state families. The child must be a newborn through age 21, actively in treatment, meet citizenship or lawful-resident rules, and satisfy the published 12-month pre-diagnosis local-residence rule. A hospital social worker usually refers the family, and the parent or guardian completes a required private telephone intake.

Amount decided by the program · As Needed

Can cover

  • Advocacy and help applying for other resources
  • Childcare
  • Coinsurance
  • Copayments
  • Food
  • Holiday, birthday, and back-to-school gifts
  • Hospital lodging
  • Phone
  • Rent
  • Travel
  • Utilities
  • Support is individualized; no public award ceiling is stated.
  • Services are tailored to the family's assessed needs.

Travel And Transportation

Family Social Work and Financial Support — travel and transportation

Friends of Karen assigns individualized family support and may provide financial, practical, emotional, and navigation help to eligible tri-state families. The child must be a newborn through age 21, actively in treatment, meet citizenship or lawful-resident rules, and satisfy the published 12-month pre-diagnosis local-residence rule. A hospital social worker usually refers the family, and the parent or guardian completes a required private telephone intake.

Amount decided by the program · As Needed

Can cover

  • Advocacy and help applying for other resources
  • Childcare
  • Coinsurance
  • Copayments
  • Food
  • Holiday, birthday, and back-to-school gifts
  • Hospital lodging
  • Phone
  • Rent
  • Travel
  • Utilities
  • Support is individualized; no public award ceiling is stated.
  • Services are tailored to the family's assessed needs.
Shared limits:
  • The published monetary limit is shared across the listed benefit components.

Why this may help

Childcare: Childcare help is included alongside bills and emotional care.

Lodging Near Treatment: Hospital lodging is one of the expenses the family help can cover.

Meals And Food: Food costs can be covered alongside rent, utilities, and other bills.

Medical And Insurance Costs: Copays and coinsurance are included with the everyday expense help.

Travel And Transportation: Treatment travel can be included alongside hospital lodging and other bills.

Check the main eligibility rules

Diagnosis

B-ALL is in scope. The program accepts actively treated childhood cancer, including B-ALL.

Age

Age 0 to age 21, measured at application.

  • The program serves newborns through age 21.

Treatment status

Active Treatment

  • A provider must verify the patient or diagnosis.
  • The child must be a U.S. citizen or lawful permanent resident.

Financial need is required.

  • Financial assistance is tailored to hardship caused by the child's illness; no numeric income threshold is published.
  • Household aid is described for families experiencing financial hardship, such as lost parental income without other resources.

Where you live and where your child is treated

Where your family lives

You must live in: Published Connecticut counties; Published New Jersey counties; Published New York counties and New York City.

  • The family must have lived in an eligible borough or county for at least 12 months before the child's diagnosis.
  • The tri-state program publishes eligible boroughs and counties in Connecticut, New Jersey, and New York plus a 12-month pre-diagnosis residence rule. State matches still require local confirmation.

Where your child is treated

Treatment-location rules are not published clearly; confirm with the program.

  • Eligible localities are New York City; Nassau and Suffolk; Dutchess, Orange, Putnam, Rockland, Sullivan, Ulster and Westchester; Bergen, Essex, Hudson, Passaic and Union; and Fairfield, Middlesex and New Haven, with 12 months' residence before diagnosis.

How to get started

Does a social worker or care team need to start it? Yes. Ask your child’s social worker or care team to begin the request.

Who can start: Parent Or Guardian

  1. A parent or guardian calls the Family Support team.
  2. Ask the hospital social worker to refer the family.
  3. Call the English or Spanish Family Support intake number and complete the private family interview.
  4. Complete the family's needs assessment and provide requested clinical and financial information.
  5. Confirm the child, active-treatment, citizenship, and 12-month local residency rules.
  6. Work with the assigned team on an individualized support plan.

Ways to apply or ask

  • Online Portal · Open form or page
  • Phone · 914-617-4057 — Parent or guardian must call the Family Support team; Spanish service is available at 914-617-4045.

Documents to prepare

The program does not publish a document checklist. Ask before gathering paperwork.

  • Financial and in-kind assistance is tailored after assessment; payment method varies by need.

Availability and timing

ProgramActive
ApplicationsOpen
Funding or spaceFund Dependent
Application windowCall First
Last checkedAug 24, 2026
  • The official 2026 site describes active intake by phone.
  • Office hours are Monday through Friday, 9 a.m.–5 p.m.
  • No fixed decision time is published.

Limitations and things to confirm

  • Award amounts are not published.
  • Only listed boroughs and counties qualify.
  • The 12-month pre-diagnosis residency rule is a hard geographic filter.
  • The child must be a U.S. citizen or lawful permanent resident.
  • Current financial caps, expense categories, decision timing, and application documents are not published.

Official sources

Program details were last verified Aug 24, 2026. Availability can change, so check the official program before applying.

Official program