HavenHouse St. Louis
Standard Hospital Guest-House Lodging · About this organization
What you get
A guest room or apartment with laundry, free breakfast, dinner, snacks and drinks, plus weekday day-room access and free scheduled medical shuttles when available.
How to start
Your hospital representative submits the referral. You can't send this yourself. Give them your guest list, dates and payer details.
Good to know
- Adults need background screening; bring photo identification and a credit card.
- One room per patient. A referral does not promise a reservation; no financial aid is offered.
The details, as published
HavenHouse provides ten standard private guest rooms for patients of all ages and accompanying family or caregivers whose permanent address is at least 50 miles from the referring St. Louis-area hospital. Only an authorized treating-facility representative may submit the referral. Adults require advance background screening, an adult age 21 or older must remain in the room, rates start at $65 nightly, capacity is limited, and no financial assistance is offered.
What help you may get
Camps And Retreats
Standard Hospital Guest-House Lodging — camps and retreats
HavenHouse provides ten standard private guest rooms for patients of all ages and accompanying family or caregivers whose permanent address is at least 50 miles from the referring St. Louis-area hospital. Only an authorized treating-facility representative may submit the referral. Adults require advance background screening, an adult age 21 or older must remain in the room, rates start at $65 nightly, capacity is limited, and no financial assistance is offered.
Amount not published
Can cover
- Affordable overnight guest room or two-bedroom apartment
- Complimentary snacks and drinks
- Free daily breakfast and dinner
- On-site laundry
- Weekday day-room access for eligible referred guests
- Weekday medical shuttle to named nearby facilities when scheduled and available
Does not cover
- More than one guest room per patient
- Overnight use of the day room
- Transportation outside the named medical facilities
- Transportation outside the published weekday shuttle schedule
- Breakfast, dinner, snacks, and the scheduled medical shuttle are described as free or complimentary.
- The official HavenHouse pages describe lodging as affordable but do not publish the current nightly room or apartment rate.
- Reservations are tied to a referred medical stay and room availability; apartments require a minimum 14-day reservation and a new hospital referral.
Lodging Near Treatment
Standard Hospital Guest-House Lodging — lodging near treatment
HavenHouse provides ten standard private guest rooms for patients of all ages and accompanying family or caregivers whose permanent address is at least 50 miles from the referring St. Louis-area hospital. Only an authorized treating-facility representative may submit the referral. Adults require advance background screening, an adult age 21 or older must remain in the room, rates start at $65 nightly, capacity is limited, and no financial assistance is offered.
Amount not published
Can cover
- Affordable overnight guest room or two-bedroom apartment
- Complimentary snacks and drinks
- Free daily breakfast and dinner
- On-site laundry
- Weekday day-room access for eligible referred guests
- Weekday medical shuttle to named nearby facilities when scheduled and available
Does not cover
- More than one guest room per patient
- Overnight use of the day room
- Transportation outside the named medical facilities
- Transportation outside the published weekday shuttle schedule
- Breakfast, dinner, snacks, and the scheduled medical shuttle are described as free or complimentary.
- The official HavenHouse pages describe lodging as affordable but do not publish the current nightly room or apartment rate.
- Reservations are tied to a referred medical stay and room availability; apartments require a minimum 14-day reservation and a new hospital referral.
Meals And Food
Standard Hospital Guest-House Lodging — meals and food
HavenHouse provides ten standard private guest rooms for patients of all ages and accompanying family or caregivers whose permanent address is at least 50 miles from the referring St. Louis-area hospital. Only an authorized treating-facility representative may submit the referral. Adults require advance background screening, an adult age 21 or older must remain in the room, rates start at $65 nightly, capacity is limited, and no financial assistance is offered.
Amount not published
Can cover
- Affordable overnight guest room or two-bedroom apartment
- Complimentary snacks and drinks
- Free daily breakfast and dinner
- On-site laundry
- Weekday day-room access for eligible referred guests
- Weekday medical shuttle to named nearby facilities when scheduled and available
Does not cover
- More than one guest room per patient
- Overnight use of the day room
- Transportation outside the named medical facilities
- Transportation outside the published weekday shuttle schedule
- Breakfast, dinner, snacks, and the scheduled medical shuttle are described as free or complimentary.
- The official HavenHouse pages describe lodging as affordable but do not publish the current nightly room or apartment rate.
- Reservations are tied to a referred medical stay and room availability; apartments require a minimum 14-day reservation and a new hospital referral.
Travel And Transportation
Standard Hospital Guest-House Lodging — travel and transportation
HavenHouse provides ten standard private guest rooms for patients of all ages and accompanying family or caregivers whose permanent address is at least 50 miles from the referring St. Louis-area hospital. Only an authorized treating-facility representative may submit the referral. Adults require advance background screening, an adult age 21 or older must remain in the room, rates start at $65 nightly, capacity is limited, and no financial assistance is offered.
Amount not published
Can cover
- Affordable overnight guest room or two-bedroom apartment
- Complimentary snacks and drinks
- Free daily breakfast and dinner
- On-site laundry
- Weekday day-room access for eligible referred guests
- Weekday medical shuttle to named nearby facilities when scheduled and available
Does not cover
- More than one guest room per patient
- Overnight use of the day room
- Transportation outside the named medical facilities
- Transportation outside the published weekday shuttle schedule
- Breakfast, dinner, snacks, and the scheduled medical shuttle are described as free or complimentary.
- The official HavenHouse pages describe lodging as affordable but do not publish the current nightly room or apartment rate.
- Reservations are tied to a referred medical stay and room availability; apartments require a minimum 14-day reservation and a new hospital referral.
Check the main eligibility rules
Diagnosis
B-ALL is in scope. The official site serves patients of all ages traveling to St. Louis for cancer treatment and other serious medical needs; pediatric B-ALL treatment is within that scope.
Age
Age 0 to no published upper limit, measured at treatment period.
- The guest house is for patients of all ages; anyone under 18 must be supervised by an adult.
Treatment status
No specific treatment status is published.
- A provider must verify the patient or diagnosis.
- An authorized representative from the St. Louis-based medical facility must complete and submit the referral.
- The referring hospital confirms the medical need.
- The reviewed official materials publish no income test.
Where you live and where your child is treated
Where your family lives
Residence coverage is not published clearly; confirm with the program.
- The patient and guests must have current permanent addresses at least 50 miles from the referring St. Louis-area hospital.
Where your child is treated
Treatment must be connected to: A St. Louis-based medical facility must make the referral for a medical need..
- A St. Louis-based medical facility must make the referral for a medical need.
Where the service, camp, stay, or experience happens
- Missouri — Missouri — Missouri
- St. Louis, Missouri — St. Louis, Missouri
How to get started
Set up the ask for my social worker
Does a social worker or care team need to start it? Yes. Ask your child’s social worker or care team to begin the request.
Who can start: Healthcare Team, Hospital Representative, Social Worker
- Ask the authorized St. Louis treating-facility representative to submit the referral.
- Ask the St. Louis treatment-facility social worker or other authorized representative to submit the HavenHouse referral.
- Complete background screening for each adult and confirm guest names, dates, payer, credit card, and capacity with HavenHouse.
- HavenHouse checks availability and completes Safe Environment Eligibility Qualification screening for guests age 18 and older.
- If approved and space is available, HavenHouse contacts the family to finalize the reservation.
- Provide valid photo identification for all guests age 18 or older and a valid credit card at the scheduled check-in.
- Review the guest policies and complete the house orientation.
Ways to apply or ask
- Hospital Workflow · Open form or page · 314-434-5858 · reservations@havenhousestl.org — An authorized representative from the St. Louis-based medical facility submits the one-page referral; self-referrals are not accepted.
- Online Portal · Open form or page
- Online Portal · Open form or page
Documents to prepare
- Background-check information for each guest age 18 or older
- Referral from an authorized representative of the St. Louis-based medical facility
- Valid credit card for check-in
- Valid photo identification for each guest age 18 or older
- HavenHouse contacts an approved family to finalize the reservation and check-in appointment.
- HavenHouse verifies room availability after receiving the hospital referral.
- Late cancellations and no-shows are charged the full nightly rate.
Availability and timing
| Program | Active |
|---|---|
| Applications | Not Published |
| Funding or space | Not Published |
| Application window | Not Applicable |
| Last checked | Aug 24, 2026 |
- The official site currently accepts hospital referrals, but placement depends on availability among 12 lodging units.
- Reservations are connected to treatment dates and are finalized only after referral, screening, and availability review.
- Background checks are not completed at check-in, so the referral and screening must be completed beforehand.
Limitations and things to confirm
- Adult guests must pass screening, and an adult age 21 or older must stay in the room.
- An adult age 21 or older must remain in the room.
- HavenHouse does not provide financial assistance.
- Medical shuttle service is limited by destination, schedule, and driver availability.
- One room per patient.
- Patients and families cannot self-refer.
- Referral does not guarantee a reservation.
- Room availability is limited and a referral does not itself create a reservation.
- The current lodging rate is not published on the reviewed official pages.
- The patient and guests must live at least 50 miles from the referring St. Louis-area hospital.
- Confirm exact rates, maximum stay, renewal, waitlist, screening, accessibility, dietary needs, international access, and languages.
Official sources
Program details were last verified Aug 24, 2026. Availability can change, so check the official program before applying.
- About Us — HavenHouse St. Louis · checked Aug 23, 2026
- Guest Policies and Frequently Asked Questions — HavenHouse St. Louis · checked Aug 23, 2026
- Stay — HavenHouse St. Louis · checked Aug 23, 2026
- Standard Hospital Guest-House Lodging · checked Aug 24, 2026
- Evelyn Hart Day Room · checked Aug 24, 2026
- Standard Hospital Guest-House Lodging · checked Aug 24, 2026