Written by a parent, not a doctor. Nothing here is medical advice.

Administración de Seguros de Salud de Puerto Rico

Plan Vital Enrollment Counselor and Insurer Navigation · About this organization

What you get

A neutral counselor helps you choose or change your insurer, primary doctor, or medical group.

How to start

Phone the Enrollment Counselor, or book a video appointment through your Vital App.

Good to know

  • Provider networks differ by insurer.
  • Check your doctors' networks before choosing an insurer.

The details, as published

B-ALL is in scope Not Published

A neutral Plan Vital counselor helps members choose or change a contracted insurer and may help change the primary-care physician or medical group, which can matter when seeking pediatric oncology expertise. New members may change insurers within 90 days and may request a cause-based change at any time; manuals describe annual November 1–December 15 open enrollment, but no 2026-specific notice was found.

What help you may get

Medical And Insurance Costs

Plan Vital Enrollment Counselor and Insurer Navigation — medical and insurance costs

A neutral Plan Vital counselor helps members choose or change a contracted insurer and may help change the primary-care physician or medical group, which can matter when seeking pediatric oncology expertise. New members may change insurers within 90 days and may request a cause-based change at any time; manuals describe annual November 1–December 15 open enrollment, but no 2026-specific notice was found.

Amount not published

Navigation Guides And Advocacy

Plan Vital Enrollment Counselor and Insurer Navigation — navigation guides and advocacy

A neutral Plan Vital counselor helps members choose or change a contracted insurer and may help change the primary-care physician or medical group, which can matter when seeking pediatric oncology expertise. New members may change insurers within 90 days and may request a cause-based change at any time; manuals describe annual November 1–December 15 open enrollment, but no 2026-specific notice was found.

Amount not published

Why this may help

Medical And Insurance Costs: A neutral counselor helps you choose or change insurers and find a medical group suited to your child's care.

Check the main eligibility rules

Diagnosis

B-ALL is in scope. Parents of an enrolled child with B-ALL may use navigation to compare oncology networks and request qualifying changes.

Age

The program does not publish an age limit.

Treatment status

No specific treatment status is published.

Where you live and where your child is treated

Where your family lives

You must live in: PR.

Where your child is treated

No treatment-location restriction is published.

How to get started

Get ready to apply

Does a social worker or care team need to start it? No. A required care-team start is not published; the family can use the available route below.

  1. Call the Enrollment Counselor or schedule a virtual appointment in the Vital App.

Ways to apply or ask

Documents to prepare

The program does not publish a document checklist. Ask before gathering paperwork.

Availability and timing

ProgramActive
ApplicationsNot Published
Funding or spaceNot Published
Application windowRolling
Last checkedAug 24, 2026
  • Do not encode a 2026 open-enrollment window without a dated notice.

Limitations and things to confirm

  • Annual 2026 open-enrollment dates were not independently confirmed.
  • Provider networks differ by insurer.
  • What are the dated 2026 open-enrollment rules and current pediatric-oncology networks?

Official sources

Program details were last verified Aug 24, 2026. Availability can change, so check the official program before applying.

Official program